Advice - Should I keep my iphone despite problems???

sammer

macrumors newbie
Original poster
Nov 29, 2009
1
0
I'm trying to figure out whether to keep my iphone, and I was hoping you all could give me some advice.

Like others in the NYC area I've had severe problems with dropped calls (upwards of 50%). After hours spent on the phone with AT&T's tech folks, I seem to be having a much better time of things, but only if I keep my 3G turned off. A genius bar worker told me that 30% dropped calls on 3G is average in NYC. (And that # is artificially deflated because every dropped call generates another dial when the person tries to call back).

Also, I've been told by two people (one of them an AT&T tech support staffer) that they had left me voicemail messages -- but I never had any indication that a message had been left. This is my biggest concern: what if work contacts are calling me and leaving me messages and I don't even know?

AT&T is at the point where they'll let me out of my contract for free. But there are lots of features I love about the iphone, and I can't tell if I should leave. I also have a Mac computer, and I'm concerned about problems synching my data and music with other non-Apple smartphones.

If I leave AT&T now, I can sell my iphone, switch to Verizon and get the Droid or something similar: I know Verizon has better service in NYC. But when the iphone eventually becomes available on verizon, i'd be stuck with the droid instead - for at least a year, it sounds like.

But if I don't leave AT&T now, I'm not sure if they'll give me the option to leave again. I've spent hours dealing with tech support and documenting dropped calls.

I really need a phone that works for my job. It's a professional embarrassment when people can't get in touch with me. What do you think: Can I trust the iphone if I leave it off the 3G setting?
 

archipellago

macrumors 65816
Aug 16, 2008
1,155
0
no, bin it...

a lot of reception issues with iPhone carriers around the world is the poor quality of the hardware.

I have done a lot of field/location testing here in the UK, always with the same results.

Nearly any other phone obtains and retains its' signal better.
 

ucfgrad93

macrumors P6
Aug 17, 2007
17,845
8,728
Colorado
Like others in the NYC area I've had severe problems with dropped calls (upwards of 50%).

I really need a phone that works for my job. It's a professional embarrassment when people can't get in touch with me.
I would say get another phone.
 

labman

macrumors 604
Jun 9, 2009
7,787
1
Mich near Detroit
Take it to Apple if you can

they can tell you if it's in specs or not out of specs. they will get you a refurb if it out of specs. if it's in specs could be at&t in your area argue it out with them you could also try a new sims card good luck! NYC has lots of threads on the problem for sure.
 

deimos256

macrumors 6502a
Sep 9, 2008
584
1
no, bin it...

a lot of reception issues with iPhone carriers around the world is the poor quality of the hardware.

I have done a lot of field/location testing here in the UK, always with the same results.

Nearly any other phone obtains and retains its' signal better.

I have been wondering if this is my issue, i have heard from others that side by side comparisons with the iphone and other phones show that the iphone has a harder time with signal.

I have been considering either dumping AT&T or getting a different phone but dont really want to spend the money if its the same BS AT&T service. Maybe I'll unlock my fathers BB storm and throw my sim in it just to see.
 

archipellago

macrumors 65816
Aug 16, 2008
1,155
0
I have been wondering if this is my issue, i have heard from others that side by side comparisons with the iphone and other phones show that the iphone has a harder time with signal.

I have been considering either dumping AT&T or getting a different phone but dont really want to spend the money if its the same BS AT&T service. Maybe I'll unlock my fathers BB storm and throw my sim in it just to see.
the evidence...over here at least is indisputable.

To be fair I didn't try a BB though.

Palm, Nokia etc. all far, far better
 

deimos256

macrumors 6502a
Sep 9, 2008
584
1
the evidence...over here at least is indisputable.

To be fair I didn't try a BB though.

Palm, Nokia etc. all far, far better
Well I'll have to try BB, If i drop the iPhone and stay with AT&T the only other device i would want is a BB
 

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