Hi there, I’m writing in on behalf of a friend who just got an aluminum Series 3. Sadly last night the watch’s screen got an edge to edge crack. This was during indoor rock climbing and it looks like the angle was just really bad (corner) I didn’t notice watching that there was a lot of force to cause this. The watch was purchased from BestBuy - any advise in getting this fixed hopefully for free? Anyone have experience with trying to get this solved?