Adware Making eMac Freeze Up

Discussion in 'Mac Basics and Help' started by Christine1234, Mar 20, 2011.

  1. Christine1234, Mar 20, 2011
    Last edited: Mar 20, 2011

    Christine1234 macrumors regular

    Christine1234

    Joined:
    Mar 2, 2011
    Location:
    Flagstaff, AZ
    #1
    I was just on line and this ad popped up saying congratulations, it would enter me in a drawing, etc. if I’d click on the OK button. I was not about to click on it and could not get rid of it. There was no x on it or any way to get it to close. The screen froze and nothing worked. I couldn’t close or back my way out of anything. I went to the apple icon and told the eMac to restart several times but nothing happened. It would not shut down either. I finally hit the power button to turn it off, but the little light on the front of the machine stayed on and when I restarted and clicked on the Safari button the same adware screen came up and everything froze up again. I finally just unplugged the power cord because there was no other way to get out of it.

    This is my first Mac, and I got it a few weeks ago. It’s an eMac running Tiger. How do I keep this from happening again?

    Edited to add: I haven't downloaded anything or done anything foolish. I was reading Dear Abby on line when it happened. I've had ad popups before on this machine, but this is the first time they've frozen the computer.
     
  2. Knoodles macrumors 6502

    Knoodles

    Joined:
    Feb 2, 2003
    Location:
    Gone to the Beach
    #2
    I recently had a similar experience where a pop up ad would not go away and had no close window, X or stoplight to click. I got it to go away by hitting the delete key on the keyboard.
     
  3. Christine1234 thread starter macrumors regular

    Christine1234

    Joined:
    Mar 2, 2011
    Location:
    Flagstaff, AZ
    #3
    Thanks, if it ever happens again, I'll try that. I really hated to pull the power cord, because that can cause all sorts of problems.
     
  4. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #4
    I used to see these messy popups, but found that force quit would usually get rid of it. Click on the Apple at the top left corner then select force quit. Also consider a popup blocker for your browser.
     
  5. Christine1234, Mar 21, 2011
    Last edited: Mar 21, 2011

    Christine1234 thread starter macrumors regular

    Christine1234

    Joined:
    Mar 2, 2011
    Location:
    Flagstaff, AZ
    #5
    Can you recommend a good popup blocker that works well with Tiger?
     
  6. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #6
    That's not the typical experience with a Mac.


    Have you

    - Go to Safari menu and check "block pop-up windows"
    - Install flash blocker
     
  7. Christine1234 thread starter macrumors regular

    Christine1234

    Joined:
    Mar 2, 2011
    Location:
    Flagstaff, AZ
    #7
    I just looked, and block pop up windows is checked.

    How do you install a flash blocker?

    It had a fresh install of Tiger and everything else when I bought it.
     
  8. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #8
  9. Christine1234 thread starter macrumors regular

    Christine1234

    Joined:
    Mar 2, 2011
    Location:
    Flagstaff, AZ
    #9

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