General After 12.4 all HomeKit accessories gone from Home app

Discussion in 'iOS 12' started by dcpmark, Jul 25, 2019.

  1. dcpmark macrumors 6502a

    Joined:
    Oct 20, 2009
    #1
    I had 45+ accessories.....lights, blinds, thermostats, door locks, all gone. I do NOT want to have to manually add all of them back. I believe this happened when I upgraded to 12.4. Any ideas??

    TIA!
     
  2. mpainesyd macrumors 6502a

    mpainesyd

    Joined:
    Nov 29, 2008
    Location:
    Sydney, Australia
    #2
    12.4 has installed without Homekit issues for me.
    Do you have access to a Mac where you can use the Home app to check if the Homekit data is still available? If it is then there might be a problem with your iCloud sign-in on your iOS device.
     
  3. dcpmark thread starter macrumors 6502a

    Joined:
    Oct 20, 2009
    #3
    Thanks, but the Home app on the iMac was empty as well. I even tried signing out of iCloud on my mobile devices, but that didnt work either. Oh well.... I already reprogrammed almost everything, but what an weird thing to happen!
     
  4. mpainesyd macrumors 6502a

    mpainesyd

    Joined:
    Nov 29, 2008
    Location:
    Sydney, Australia
    #4
    It looks like there is a need for an archiving function in the Home app to save settings - similar to the Calendar archiving function in macOS. We should give feedback to Apple.
     

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3 July 25, 2019