After 13 months with my Air 2, I cracked the screen

Discussion in 'iPad' started by ACG12, Apr 26, 2016.

  1. ACG12 macrumors 6502

    Joined:
    Jun 9, 2015
    #1
    The screen is done and I'll need to get it replaced. I already have an appointment at the apple store tomorrow.

    Two questions, is my deductible $50 with Apple Care and will i be getting a replacement Air 2? I had noticed that the the battery life hadn't been as good as it once was on my current Air 2.
     
  2. Zimmy68 macrumors 65816

    Zimmy68

    Joined:
    Jul 23, 2008
    #2
    I recently dropped my week one iPad Air 2, knee level and cracked the screen.

    I tried to look for other options but Apple offered the best, even out of warranty.

    I didn't have Apple Care, but I am sure it is the same way.
    They don't fix your Air 2.
    They confirm the damage, go in the back and give you a refurbished one (with new battery) if they have the same on in stock.
    It costs me $299 but that is a no brainer when the youbreakwefleece shops are all quoting $250 - $350 to fix.
     
  3. ACG12 thread starter macrumors 6502

    Joined:
    Jun 9, 2015
    #3
    Thanks for the info. I'm so glad I got Apple Care.
     
  4. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    Let us all know how Apple handled it!
     
  5. TheRealAlex macrumors 65816

    Joined:
    Sep 2, 2015
    #5
    Make sure they do a battery diagnostic on the replacement iPad AIR 2 you never know if it has bad cells.
     
  6. ACG12 thread starter macrumors 6502

    Joined:
    Jun 9, 2015
    #6
    Pretty painless, got a new one and paid my $50 deductible. Took about 5 mins.
     
  7. masotime macrumors 68000

    masotime

    Joined:
    Jun 24, 2012
    Location:
    San Jose, CA
    #7
    Get AppleCare+ next time and save $150 :)
     
  8. Zimmy68 macrumors 65816

    Zimmy68

    Joined:
    Jul 23, 2008
    #8
    Wow, looks like Apple raised the iPad Air 2 OOW replacement fee back to $379!!!
    Glad I jumped on it when I did.
     
  9. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #9
    At that price I'd just buy a used one and sell the broken one.
     
  10. Channan macrumors 68030

    Channan

    Joined:
    Mar 7, 2012
    Location:
    New Orleans
    #10
    That's ridiculous when they sell an entire refurbished model for $40 less than that, and a brand new one for only $20 more. You'd be much better off just selling your broken iPad and buying a new or refurbished model.
     
  11. ACG12 thread starter macrumors 6502

    Joined:
    Jun 9, 2015
    #11
    Lol and I thought $299 was expensive. At $379 it makes no sense to waste money on an oow air 2. You can buy a new one for not much more.
     

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