After 4.3.1 update "sync to itunes" on iphone, itunes does not recognize it anymore

Discussion in 'iPhone Tips, Help and Troubleshooting' started by MyMcMac, Mar 26, 2011.

  1. MyMcMac macrumors member

    Apr 24, 2008
    • I have updated my iphone 4 to 4.3.1
    • An error occured - maybe 1031? Don't know anymore.
    • There is a picture on the iphone with a white usb cable and an arrow to a round blue itunes logo
    • iTunes does not recognize if the iphone is connected to the computer anymore.
    • All I can do with the iphone is to shut it off and on, when booting the grey apple logo appears, then the connecting picture.

    What can I do?
  2. MyMcMac thread starter macrumors member

    Apr 24, 2008
    This helped:

    I deinstalled iTunes and installed it again. Now I can restore my iPhone.

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