After doing an update doesn't want to start

Discussion in 'iMac' started by visualarchitekt, Jun 11, 2012.

  1. visualarchitekt, Jun 11, 2012
    Last edited: Jun 11, 2012

    visualarchitekt macrumors newbie

    Joined:
    Mar 28, 2011
    #1
    After a failed attemp to install a software update I couldn't restart my IMac Any ideas about what this screen means and how serious is?
    [​IMG]
    Any help appreciated. It's a 2011 IMac and 15 days ago expired the warranty.
     
  2. drimmen, Jun 11, 2012
    Last edited: Jun 11, 2012

    drimmen macrumors newbie

    Joined:
    Apr 12, 2004
    Location:
    Culver City, CA
    #2
    I'm in the same boat. Just ran software update and there were updates for iTunes, Airport Utility, and two other things that seemed minor. After the download completed and I clicked restart, the screen went to the linen wallpaper and I looked up to see a vague error message which said something about the updates failing with a restart button. Upon restart I get the same kernel panic screen as you on two attempts. I have the 2011 27" iMac.

    Update: I found this thread on the Apple forums:

    https://discussions.apple.com/thread/4020063?start=0&tstart=0

    And I'm following these instructions by BoySetsTheFire:

    "Seems to be a problem.* Start up with the Command-R keys depressed.* Then select reinstall Lion.* This will reinstall Lion and leave all your files and prefs intact.* It gave me Lion 10.7.3.* Then run software update which moves you to 10.7.4.* If you run software update again, it will offer you Thunderbolt and iPhoto update.* DON'T DO IT!* Wait until we hear there is a fix from Apple."
     
  3. xyster macrumors newbie

    Joined:
    Jun 29, 2010
    #3
    The same here

    This seems to be fairly widespread as there are multiple reports of it on Apple's boards.
    It seems the only option is reinstalling Lion or restoring from a Time Machine backup if you have one. At boot, press and hold ⌘-R to get to Lion's recovery menu.

    In 8 years, this is the first time I've ever had so much as a hiccup with an upgrade. This kind of crash is totally unacceptable and heads at Apple should roll for it.

    This and a slew of bugs in recent OS X and iLife versions (iPhoto anyone?) has me wondering if quality has been slipping at Apple over the last couple years.
     
  4. pclaro macrumors newbie

    Joined:
    Dec 25, 2010
    Location:
    Santiago, Chile
    #4
    Also in the boat. I am starting your recommended procedure

    Thanks for the procedure, I started same and hope it works. I am in the same boat and it's getting crowded.
     
  5. macmasterxiv macrumors newbie

    Joined:
    Oct 27, 2003
    #5
    I had this happen to me. I wiped the hard drive and did a fresh install via the internet recovery, which put me at 10.7.4 fresh. I applied the update and it worked fine this time around.

    Early 2011 MacBook Pro

    Edit: of note, I didn't reinstall iLife, so I didn't get any of the iPhoto, etc. updates so maybe that's related, not sure
     
  6. pclaro macrumors newbie

    Joined:
    Dec 25, 2010
    Location:
    Santiago, Chile
    #6
    After doing an update doesn't want to start

    ---
    I think wiping is a NO-NO.
    Thank you very much "drimmen", I followed your procedure and worked out fine!! (only a very small hiccup on the road).
    I repeat: "Start up with the Command-R keys depressed.* Then select reinstall Lion.* This will reinstall Lion and leave all your files and prefs intact.* It gave me Lion 10.7.3.* Then run software update which moves you to 10.7.4.* If you run software update again, it will offer you Thunderbolt and iPhoto update.* DON'T DO IT!* Wait until we hear there is a fix from Apple." (To me it gave Lion 10.7.4).
    Well, what caused this dramatic incident was the small firmware update for Thunderbolt, which was not meant for iMacs.
    When I ran now software update, Thunderbolt update was not longer there. Apple removed??
     
  7. visualarchitekt thread starter macrumors newbie

    Joined:
    Mar 28, 2011
    #7
    Followed the instructions and solved the problem. Thanks a lot for the tip...! Back and working smooth again
     

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