after Leopard install, printer won't scan!

ero87

macrumors 65816
Original poster
Jan 17, 2006
1,196
1
New York City
Hey friends,

So I've installed Leopard, but now when I try to scan with my HP PSC 1610 all-in-one, this error message is displayed on the printer's mini-screen thing:

No Scan Options
You need to install or run device software for feature.


Any ideas how to fix this? Thanks so much :)
 
I had a similar issue with my HP PSC 1400.

I went to preferences --> Printer and added a new printer. Lo and behold when it asked which driver to use for the PSC 1400 there was a hyper-link asking to upgrade software. (The printer software update did not show up when I tried do an update through the menu bar.)

It did a mini-software update and downloaded new drivers from HP.


Hope this helps.
 
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sfdsels

macrumors newbie
Nov 4, 2007
1
0
Houston
Same 1610 problem here -- no scanner

Hey friends,

So I've installed Leopard, but now when I try to scan with my HP PSC 1610 all-in-one, this error message is displayed on the printer's mini-screen thing:

No Scan Options
You need to install or run device software for feature.


Any ideas how to fix this? Thanks so much :)


I have the exact same problem. I reinstalled the HP software, but that does not seem to work. Called Apple, and they say to be on the look out for / contact the HP people. So in the meanwhile, I have no scanner. I should have listened to some of the experts who said to wait before buying Leopard and let others find out about the problems. :(
 
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Mindflux

macrumors 68000
Oct 20, 2007
1,989
1
Austin
My scanner software install after Leopard would not install. worked fine in Tiger. hope HP has a fix soon!
 
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ero87

macrumors 65816
Original poster
Jan 17, 2006
1,196
1
New York City
I have the exact same problem. I reinstalled the HP software, but that does not seem to work. Called Apple, and they say to be on the look out for / contact the HP people. So in the meanwhile, I have no scanner. I should have listened to some of the experts who said to wait before buying Leopard and let others find out about the problems. :(
download the latest software from the webiste, it comes with a scanning app. I still can't get it to scan simply by pressing "Scan" on the printer, now I have to open the app... but it works!
 
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mommamoody

macrumors newbie
Mar 12, 2008
1
0
Yes it works, its a huge file, but I downloaded the software package for 10.5 and after installing choose the scan application and it worked.
 
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pink tree

macrumors newbie
Aug 10, 2008
10
0
london
after leopard, canon won't scan properly

you lucky hp-bods!

my canon 8000F no longer scans after installing leopard. i downloaded canoscan toolbox 4.1.3.0 from the canon site. only problem is that it is dated 2003 and doesn't work with leopard either.

anyone know where i'd find a driver? reluctant to trash perfectly good scanner.
 
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drbryancarter1

macrumors newbie
Nov 22, 2010
1
0
Scanner problems since upgrading to OSX Snow Leopard

Since upgrading to OS X Snow Leopard, the scan option on my HP Officejet J6450 window give the message "No Scan Options" and tells me to check the device manual. The manual does not help at all or discuss this message. Any suggestions?
 
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