I received the gray screen of death a couple of days ago, and after deliberately trying everything to try to surpass the frozen screen, I had no choice but to re-install the two Mac Os X discs that came with the laptop computer. Little did I know that I would be losing everything that I had in the hard drive and it makes me regret not ever setting up a Time Machine I decided to install Data Rescue 3 and send the recovered files over to an external hard drive, but after 2 hours passed and it was still on the same low percentage, there was no signs of progression so I gave up on it. Same can be said about Boomerang and StellarPhoenix Here is my question. Will the technicians over at Apple be able to assist me with this problem if I payed them a visit? Will they be able to fully recover my old hard drive? Any help would be appreciated.