After updating iOS on iPhone 4S, Cannot select options, Screen unresponsive in popups

Discussion in 'iPhone Tips, Help and Troubleshooting' started by VariousTrends, Jul 18, 2014.

  1. VariousTrends, Jul 18, 2014
    Last edited: Jul 18, 2014

    VariousTrends macrumors newbie

    Joined:
    Jul 18, 2014
    #1
    I have always fervently refused to update the software on my iPhone 4S for fear of glitches and for my love of the original skeuomorphic iOS 6. However, my phone's software was becoming a bit slow and I thought maybe it was time to update to iOS 7. This was on July 18. I hoped that this would solve the slowness and occasional unresponsiveness by the touchscreen.

    Was I terribly and agonizingly wrong! After updating, I proceeded to activate the phone by entering my Apple ID, etc. But I can't get passed this! After pressing "agree" to the contract, a popup menu asks, yet again, if you agree. However, I cannot press "agree" because with the software update. My iPhone 4S now refuses to respond to these popup menus, regardless of the content. It's as if the software does not recognize that there are clickable options on the screen. All of my other buttons function well. Everything else works. I just can't choose an option in this menu! I am extremely frustrated and would be utterly disappointed had I not expected complications.

    I've tried restarting the phone. Nothing. I've also tried selecting different options as an alternative route, to avoid popup menus. One eventually always comes up. And I can't restore my phone in iTunes because I cannot give permission to iTunes to access the phone. Why? Because with the new update, I cannot use the popup menu that asks you to give the permission to the computer. Is there any hope? Has anyone ever experienced this issue? Does anyone have suggestions on how to fix it? Would the apple store be able to help?
     
  2. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #2
    Put the phone in DFU mode and restore it that way.
     
  3. Neebee macrumors 6502a

    #3
    Unless you have old blobs, you won't be able to get your old iOS version back as well.

    I have the iPhone 5 since it's first debut. It came with iOS 6. I did mistakenly update to iOS 7. There is a bit of a performance hit and memory drain, but it's tolerable. I have decided that I will not update to the next version, ever. It will only slow things down. I had this happen with an iPod touch 4 gen and others I know as well.

    For me, I now subscribe to the mindset of not updating the OS to more than one level eg. 6 to 7. This goes also for Android too. Apple sneakily pushes these updates over the air via wifi and it sits on your device sucking storage that can't be removed, unless I jail break which I will do only for that reason when iOS 8 comes out. Hopefully there will be a solid untethered jailbreak of 7.1.2.

    Bottom line: lesson learned for me.
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #4
    Anything newer than the iPhone 4 can't downgrade even with blobs.
     

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