Ahhh EE - Help Please!

[FatherOfTwo]

So, I migrated over from O2 to EE so I could get an Apple Watch series 3. The migration of the phone part went well, SIM transferred over today and now on faster 4G speed 🙂

The setup of the data on the Apple Watch still isn't working - I've spent over 2 hours today on the phone to different support staff at EE each of which have provided different excuses, I mean answers.

I go into the Apple Watch app on the phone, select 'Mobile Data' and then 'Set Up Mobile Data' it then prompts me to login to EE account, this then takes about 3 minutes, then fails with an 'Oops something went wrong message' Any ideas?

 

[Newjackboy]

Call them on 150
They will need you to confirm your details and will ask u for 2 numbers that you get from the settings app on your watch. Takes about 10 mins

They will tell u to then unpair for 2 hours then repair. No need for that