AIM crashing in 10.4?

emoin

macrumors member
Original poster
Jan 2, 2003
39
0
I've been running AIM on my new Powerbook with OS 10.4, and it seems to "randomly" crash at least a few times a day. One of my friends is having the same problem with his new Powerbook... We've found a few things that will usually definitely crash it (using two fingers to scroll on the trackpad, for example), but I have no clue what exactly is causing the problem, or how to alleviate it. Has anyone else experienced this? Is there anything to do, short of switching AIM clients?
 

superbovine

macrumors 68030
Nov 7, 2003
2,872
0
emoin said:
I've been running AIM on my new Powerbook with OS 10.4, and it seems to "randomly" crash at least a few times a day. One of my friends is having the same problem with his new Powerbook... We've found a few things that will usually definitely crash it (using two fingers to scroll on the trackpad, for example), but I have no clue what exactly is causing the problem, or how to alleviate it. Has anyone else experienced this? Is there anything to do, short of switching AIM clients?
what verison of AIM?
 

mrzeve

macrumors 6502a
Jan 25, 2005
614
1
My cousin has the same problem with AIM in 10.3.9.

I tried reinstalling aim but it didnt help.

It happens whenever you get member information.

Any help?
 

superbovine

macrumors 68030
Nov 7, 2003
2,872
0
i have problems with video chat that seems to nicely crash it. I can't do two figured scroll, so hopefully someone else can test that for you.

the first thing i would do to troubleshoot the problem is in the utiltiy folder open up console application. after that crash AIM. see if you get a log entry and post it. if you don't see a log entry click the above "Log" i.e. the Console icon. you see something like this

Code:
console.log
system.log
~/Library/Logs
/Lbrary/Logs
/var/log
click on the arrow by ~Library/Logs and there should be an AIM log there and you can see what error message you are getting.
 

devastator777

macrumors newbie
May 26, 2005
25
0
New York City
ARRRGGGGGHHHH

Hey u guys I am having the same problem I think, whenever i shut down the comp not only the AIM icon disappears from my dock but i have to reinstall it from the desktop icon tat originally was there. I have the 17 inch pb running tiger, can anyone help????
 

emoin

macrumors member
Original poster
Jan 2, 2003
39
0
superbovine said:
i have problems with video chat that seems to nicely crash it. I can't do two figured scroll, so hopefully someone else can test that for you.

the first thing i would do to troubleshoot the problem is in the utiltiy folder open up console application. after that crash AIM. see if you get a log entry and post it. if you don't see a log entry click the above "Log" i.e. the Console icon. you see something like this

Code:
console.log
system.log
~/Library/Logs
/Lbrary/Logs
/var/log
click on the arrow by ~Library/Logs and there should be an AIM log there and you can see what error message you are getting.
I did this and unfortunately all it did was make a pretty generic log entry --
Code:
Jul  5 00:20:39 Rosemary crashdump[12750]: AOL Instant Messenger (SM) crashed
Jul  5 00:20:39 Rosemary crashdump[12750]: crash report written to: /Users/emily/Library/Logs/CrashReporter/AOL Instant Messenger (SM).crash.log
(yeah, my computer is named Rosemary... wanna fight? :))

I checked the actual AIM crash reporter log, and it seems basically incomprehensible... I don't see anything with any kind of timestamp, and nothing was added at the end of the file after the crash, which means it's either not recording there or is being reported somewhere in the file that I can't find.
 

mikemodena

macrumors 6502a
May 30, 2005
552
0
Connecticut
Wait are you using 10.4 or 10.4.1? Perhaps the upgrade will fix the problem if you haven't yet. If you are on .1 I have no idea. :( I haven't had any problems with it since I got my iBook. I think AIM needs to update it though.. its last update was in January 2004!
 

emoin

macrumors member
Original poster
Jan 2, 2003
39
0
mikemodena said:
Wait are you using 10.4 or 10.4.1? Perhaps the upgrade will fix the problem if you haven't yet. If you are on .1 I have no idea. :( I haven't had any problems with it since I got my iBook. I think AIM needs to update it though.. its last update was in January 2004!
10.4.1, I'm afraid. Haha maybe I should try an older version of AIM :p
 

honeytoast

macrumors regular
Sep 15, 2004
209
0
bay area, CA
do you need video chat? adium is the best chat program i have used. it has support for just about every chat service. video chat is planned but not available yet.
 

emoin

macrumors member
Original poster
Jan 2, 2003
39
0
besler3035 said:
Here's an idea...try iChat. I don't know of any features that the new iChat for Tiger doesn't have that AIM does.
I've used Adium and iChat in the past (and have been using iChat since this AIM problem cropped up) but I really strongly prefer the AIM interface... I was hoping when I posted that since AIM is so widely used that someone would have figured something out by now.
 

superbovine

macrumors 68030
Nov 7, 2003
2,872
0
emoin said:
I did this and unfortunately all it did was make a pretty generic log entry --
Code:
Jul  5 00:20:39 Rosemary crashdump[12750]: AOL Instant Messenger (SM) crashed
Jul  5 00:20:39 Rosemary crashdump[12750]: crash report written to: /Users/emily/Library/Logs/CrashReporter/AOL Instant Messenger (SM).crash.log
(yeah, my computer is named Rosemary... wanna fight? :))

I checked the actual AIM crash reporter log, and it seems basically incomprehensible... I don't see anything with any kind of timestamp, and nothing was added at the end of the file after the crash, which means it's either not recording there or is being reported somewhere in the file that I can't find.
i tried...
 

this is funah

macrumors 6502
Oct 13, 2005
456
0
Berlin, Germany
answer

i have had the same problem and i now use iChat.

the problem is that if you have a mighty mouse or scrolling trackpad, and you scroll sideways while AIM is the front-most app, it will "unexpectedly quit."

i wish apple would fix it, this has been a problem for quite some time now.
 

amateurmacfreak

macrumors 6502a
Sep 8, 2005
992
0
emoin said:
I've been running AIM on my new Powerbook with OS 10.4, and it seems to "randomly" crash at least a few times a day. One of my friends is having the same problem with his new Powerbook... We've found a few things that will usually definitely crash it (using two fingers to scroll on the trackpad, for example), but I have no clue what exactly is causing the problem, or how to alleviate it. Has anyone else experienced this? Is there anything to do, short of switching AIM clients?
The newest version of AIM for Mac OS X is underdeveloped crap imo.
It was released 2 years ago, on Feb. 18, 2006.
It never works correctly. Neither on my iMac or on my Powerbook did it ever work w/o crashing.
Adium or iChat are much nicer alternatives.
 

amateurmacfreak

macrumors 6502a
Sep 8, 2005
992
0
this is funah said:
i have had the same problem and i now use iChat.

the problem is that if you have a mighty mouse or scrolling trackpad, and you scroll sideways while AIM is the front-most app, it will "unexpectedly quit."

i wish apple would fix it, this has been a problem for quite some time now.
Really? Hm. Ok. That explains it on the Powerbook and iMac (w/ Mighty Mouse)
The software's ancient though. 2 yrs old.