My son's Air 2 128GB is not responding to touch. First truly faulty Apple product, may be in the works here...
It was on 10.1.1 and he was watching Youtube on it. He has a terrible habbit of leaving it running while he is doing something else. Battery ended up dying. So I start to charge it up and he says it's frozen. I take a look at it and the screen turns on and rotates fine, sound works fine, buttons/home button work fine. Do multiple hard restarts (home and power button), to no avail.
DFU to 10.2....no luck, still no response to touch. Any ideas? Scoured google and every other site looking for possible answers. Out of warranty through Apple btw.
ETA: Removed case and tempered glass protector also...debating whether I want to open this thing up and check the cables...
It was on 10.1.1 and he was watching Youtube on it. He has a terrible habbit of leaving it running while he is doing something else. Battery ended up dying. So I start to charge it up and he says it's frozen. I take a look at it and the screen turns on and rotates fine, sound works fine, buttons/home button work fine. Do multiple hard restarts (home and power button), to no avail.
DFU to 10.2....no luck, still no response to touch. Any ideas? Scoured google and every other site looking for possible answers. Out of warranty through Apple btw.
ETA: Removed case and tempered glass protector also...debating whether I want to open this thing up and check the cables...