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macrumors 6502
Original poster
Mar 27, 2011
Litchfield CT
I bought APM back in August. Something told me to purchase apple care. I usually never do and sure enough my unit failed. Was wondering if anyone had similar experience with failure so quickly after purchase. One day I put them over my ears and they made a horrible screeching sound then the right ear cup died. The whole device rebooted they both came back functioning but whenever I slightly adjusted the ear cups the same issue

I contacted Apple who did an express replacement. The new ones work well but I’m just concerned about the products longevity. I lightly used them for the short time I had them and they still failed.

Is this common? Has anyone’s failed in a similar fashion. Even though I have Apple care I don’t feel great about my purchase. The APM sound great but my first pair only last August to December.

Thank you for any input and experiences


macrumors 68000
Apr 3, 2010
Probably you just got a dud, don't think you'll face the same problems with the new ones. Good thing you got AC+ for peace of mind, don't overthink and enjoy them :)


macrumors newbie
Nov 15, 2010
I actually had the same problem; terrible noise, right ear cup dying. The same thing would happen if I adjusted the cups. Took them to the Apple Store and they shipped them out for repair but they came back with the same issue. Did an express repair and so far so good.
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macrumors G5
Apr 8, 2013
Nope. I've had mine since March 2022 and they still work. Not had any issues with them. I do have Apple care + just in case.
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