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Luis Ortega

macrumors 65816
Original poster
May 10, 2007
1,174
355
When I got a new Mac with Big Sur, my printer no longer worked (a Pixma IP 4500) so I got a basic Canon printer (Pixma TS 5350) that has no ports and is supposedly wireless.
There are no specific drivers for it available and I think I set it up as an air printer, and I can actually print to it from my desktop or my iPad, but a text page takes about 7 minutes and prints in small bits then sits for a while as it prints.
The whole experience sucks, to say the least.
Can anyone advise if there is a correct way to set up a wireless printer so that it works reasonably well?
Thanks for any advice.
 

Slartibart

macrumors 68040
Aug 19, 2020
3,051
2,758
Are you running the latest version of Big Sur? Apple lists your printer as directly supported. You can try to reset the Mac printing system (official fix):

1. On your Mac, choose Apple menu > System Preferences, then click Printers & Scanners.
2. Press and hold the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
3. After you reset the printing system, the list of printers in Printers & Scanners preferences is empty.
4. Re-add any printers.
Canon offers a network utility for their printers:
1AF15E82-1185-4749-B02E-52463708ADC0.jpeg
 

Luis Ortega

macrumors 65816
Original poster
May 10, 2007
1,174
355
thanks, I fixed it by dumping the canon software and reacquiring the printer in system preferences and now it works much better and actually starts and finishes a print in a few seconds.
 

andrewfraser

macrumors newbie
Nov 30, 2021
1
0
Stirling, Scotland, UK
thanks, I fixed it by dumping the canon software and reacquiring the printer in system preferences and now it works much better and actually starts and finishes a print in a few seconds.
This was my experience, too, Luis. When it works, it works well. However, I've given up on "wireless" now, having had similar problems with a previous printer. My Canon Pixma TS 5350 is now hard-wired to my dear old Mac. The fact that Canon doesn't provide a cable has done nothing to improve its image in my eyes, though.
 

Luis Ortega

macrumors 65816
Original poster
May 10, 2007
1,174
355
Thanks. I discovered that the printer does indeed have a USB port so now its connected directly and works as expected. The port is hidden in some recessed area and I didn’t see it at first.
 
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