airplay button missing in itunes

Discussion in 'Mac Apps and Mac App Store' started by rluvbeach, May 30, 2014.

  1. rluvbeach macrumors member

    Joined:
    Mar 25, 2014
    Location:
    Boynton Beach, FL
    #1
    i am using the latest version of itunes on a cheap windows 8.1 laptop, and the airplay button does not show in itunes.

    I tried the solution i found most frequently when google-ing for one (uncheck the PROTOCOL VERSION 6(TCP/IPv6 in the control panel), but it is still not there.

    any ideas?
     
  2. aarond12 macrumors 65816

    aarond12

    Joined:
    May 20, 2002
    Location:
    Dallas, TX USA
    #2
    Try completely turning off the Windows firewall.
     
  3. rluvbeach thread starter macrumors member

    Joined:
    Mar 25, 2014
    Location:
    Boynton Beach, FL
    #3
    ok, turned off the windows firewall, updated to lastest version of itunes, still no airplay button
     
  4. ApfelKuchen macrumors 68030

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #4
    Airplay requires three elements - computer with iTunes, an Airplay-capable device, and the wi-fi network to which they both connect. If any one of those three has a problem, the Airplay icon will not appear. You've only told us about your computer. What about the rest?

    Before attempting the relatively esoteric solution of unchecking the TCP protocol, did you follow all the steps in this more basic article? http://support.apple.com/kb/TS5209
     

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