Airplay icon missing using Remote app

Discussion in 'Apple TV and Home Theater' started by izampa, Mar 4, 2013.

  1. izampa macrumors newbie

    Mar 4, 2013

    I have an iphone 5, a 3th generation apple tv and an receiver Pionner Airplay compatible.
    The apple tv plays streaming my music library stored on iTunes Match.
    The songs are selected via the Remote app installed on my iPhone5.
    While using Remote app, I can't send music from the ATV3 to the receiver Pioneer because the Airplay icon does not appear.
    I also made these tests:
    • If I use the remote control of the ATV3 instead of the Remote app, I see and I select the Pioneer among the members Airplay compatible
    • If I use the Remote app to control iTunes server installed on a PC instead of ATV3, Airplay icon appears correctly and I see the Pioneer among the components Airplay compatible.
    In conclusion:
    Airplay functionality working correctly between ATV3 and receiver Pioneer only if I use the remote control of the ATV3, but does not work if I use the Remote app from the iPhone 5 (Airplay icon missing).
    Any idea?

  2. waw74 macrumors 68030

    May 27, 2008
    same here, guess you have to wait for apple to update the remote app.
  3. HMI macrumors 6502a


    May 23, 2012
    The remote app will only show AirPlay speakers that the appleTV can discover. If any Receiver, Airport Express, or other AirPlay speakers have disappeared from the Settings/AirPlay list of available AirPlay Speakers, then they won't appear when you press the options button on the bottom left corner of the Remote App (which corresponds with holding down the center button on the physical remote that came in the box)

    There is no other way to see AirPlay Speakers using the Remote App.
    To have your content sent from the AppleTV to your Receiver wirelessly (if the receiver supports AirPlay) you should turn both off for a few minutes and turn them back on. Make sure the Airplay and HomeSharing options are both turned on. Make sure AirPlay is on and setup correctly on your receiver. This should help the AppleTV to rediscover the AirPlay Receiver within the AirPlay Speakers list mentioned earlier. Select your receiver as the output target speakers.

    In the future, you should be able to use the button on the bottom left of the Remote App to switch between Output Targets/AirPlay Speakers, but I think you can only have one selected at a time, not multiple speakers like within iTunes.

    If the Receiver disappears from this AirPlay list in the future, just repeat all of this to rediscover it again.

    Hope this helps.

    Ask questions if you have any.
  4. izampa thread starter macrumors newbie

    Mar 4, 2013

    sorry for my english... I try to explain better the problem.
    My receiver Pioneer, airplay compatible, is not disappeared from the Settings/AirPlay list of available AirPlay component.
    I can see it in the list and I can select it, but only if I use the ATV through the menu that I see on my TV.
    If I turn off the TV and I start the song on the ATV directly from the Remote App the Airplay icon doesn't appear.
    In conclusion:
    If I use the ATV directly from the remote app without turn on the TV i can't see the airplay icon when I start the song, but if I turn on the tv I can find the Pioneer from the list of the airplay component.

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