AirPod 2 wireless case not charging?

Discussion in 'iPhone Accessories' started by CMoore515, Apr 8, 2019.

  1. CMoore515 macrumors regular

    Joined:
    Sep 27, 2015
    Location:
    Des Moines, IA
    #1
    Had my AirPod 2 w/ wireless charging case for a little over a week and just started having an issue where I put them on my Qi charger and they stop charging but the case isn’t full.

    Also the case feels warm. I don’t know what’s going on just wondering if anyone else has experienced this?
     
  2. ryanapple macrumors newbie

    Joined:
    Sep 29, 2017
    Location:
    Singapore
    #2
    I actually have the exact same problem. Initially I contacted Apple Support and the advisor asked for my wireless charger model(Samsung Fast Charger) and had me go through a few troubleshooting steps. Both my AirPods 2 and AirPods 1 in Wireless Charging Case experience the same issue where it will charge intermittently judging based on the light of the Qi charger going on and off.

    The solution the advisor provided which worked for the 1st time for me was power cycle your wireless charger pad and somehow it works for me. A week later I tried to charge wirelessly again but same issue...in the end I gave up and left the case aside. Next morning place it back on the wireless charger and it charged to full.
     
  3. CMoore515 thread starter macrumors regular

    Joined:
    Sep 27, 2015
    Location:
    Des Moines, IA
    #3
    Hmm. Weird.

    I’ve used 2 different Qi chargers and had the same result on both. The Nomad Base Station Apple Watch Edition and a RAVPower one I bought on Amazon.

    I’ve tried power cycling both and didn’t seem to fix.

    I’ve got a call with Apple set up for this morning to see what they say.
     
  4. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #4
    Is it stopping at 80%?

    For iPhones, wireless charging stops at 80% when the temperature gets too high:

    Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
    AirPods are probably doing the same.
     
  5. CMoore515 thread starter macrumors regular

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    Sep 27, 2015
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    Des Moines, IA
    #5
    Not 80%.

    Seems to be random, but like I said the does or did feel warm. So maybe that's it.
     
  6. chillip macrumors 6502a

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  7. WilliamG macrumors G3

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    Seattle
  8. CMoore515 thread starter macrumors regular

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    Sep 27, 2015
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    Des Moines, IA
    #8
    Mine started working fine if I wait 10-15 minutes to place it on the Qi pad. I don't know. Nomad told me they're working on a fix as they've been able to replicate.
     
  9. Agile55 macrumors regular

    Agile55

    Joined:
    Jul 18, 2008
    Location:
    TX
    #9
    Well I’ll be waiting to hear as FedEx just delivered my Nomad AW charging station late today.
     
  10. chillip macrumors 6502a

    Joined:
    Mar 16, 2013
    #10
    I’m getting a new wireless Case today for an unrelated issue so will compare.
     
  11. sleepyking macrumors 6502

    Joined:
    Oct 5, 2012
    #11
    What would happen if they fixed? Will they send a replacement charger?
     
  12. CMoore515 thread starter macrumors regular

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    Des Moines, IA
    #12
    Didn't get that far into it, I returned mine for other reasons.
     
  13. skadd macrumors regular

    Joined:
    Mar 5, 2010
    #13
    Dammit. I just noticed it happens to me as well. I use a nomad base station.
     
  14. CMoore515 thread starter macrumors regular

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    Sep 27, 2015
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    Des Moines, IA
    #14
    Hmm, I don’t know what to make of it, it seems random.
     
  15. WilliamG macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #15
    I think I figured it out. I have extreme difficulty charging the case if the case is also charging the AirPods/an AirPod. I think the case is overheating and going into protection mode.

    If I charge an AirPod or both AirPods in the case first, wait a bit, and then charge the case, - zero issues.
     
  16. Agile55 macrumors regular

    Agile55

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    Jul 18, 2008
    Location:
    TX
    #16
    So you returned the Nomad AW edition base station?
     
  17. CMoore515 thread starter macrumors regular

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    Sep 27, 2015
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    Des Moines, IA
    #17
    I did. The layout of it bugged me. My phone was limited to the furthest pad on the right due to the Watch charger.
     
  18. Agile55, Apr 21, 2019
    Last edited: Apr 21, 2019

    Agile55 macrumors regular

    Agile55

    Joined:
    Jul 18, 2008
    Location:
    TX
    #18
    I can somewhat relate as I have an AP XR on the right & AirPods (bought a wireless case) on the far left w/ an AW behind it.

    I started using the Nomad w/ AW base station on Fri. & to date the Airpods, XR & AW4 have all charged properly.

    That said unless I’ve missed something, there’s nothing else sim. to this on the market @ this time so I’ll stay the course for now.
     
  19. rdowty macrumors 6502a

    rdowty

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    Oct 5, 2008
    #19
    I have a Belkin Boost Up 10w and it won't charge my AirPods. The $10 Onn I got at Wall-Mart works fine.
     
  20. johannnn macrumors 65816

    johannnn

    Joined:
    Nov 20, 2009
    Location:
    Sweden
    #20
    For those that have this problem, if you keep it on the charger, does it eventually start charge again? Maybe Apples reported time to charge the case involves a short break where the case is too hot and needs to cool down.
     
  21. Tinototem macrumors regular

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    Sep 28, 2010
    Location:
    Sweden
    #21
    I have the same charger and i also got issues with charging my AirPods.
     
  22. Mayanja macrumors regular

    Joined:
    Jun 30, 2017
    #22
    Me too, sometimes I wake up and find the case actually discharged, after charging it first. For example, it goes from 60 to say 85, and then it goes down again.
     
  23. CMoore515 thread starter macrumors regular

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    Sep 27, 2015
    Location:
    Des Moines, IA
    #23
    That's kinda how I figured out what it was doing. I charged it before bed, woke up the next day; went to work and went to use them during my lunch and they were at 58% after being at 50% the previous night.
     
  24. MacDevil7334 macrumors 65816

    MacDevil7334

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    Oct 15, 2011
    Location:
    Austin TX
    #24
    Yeah it looks like mine pauses when it gets hot and then resumes after cooling down a bit if you leave it on the charger. I observed this today with the Qi charger on my desk at work. If the case is trying to recharge the AirPods while being wirelessly at the same time, it definitely heats up faster (as expected because physics) and shuts down faster. Not a huge deal for me. I’ll probably just recharge overnight 1-2 times per week.
     
  25. WilliamG macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #25
    I also discovered that the metal hinge on the AirPods case causes issues with many wireless chargers, which causes it to stop charging. If you put something in between the AirPods case and the wireless charger, it solves it (like a cloth or a piece of card etc).
     

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35 April 8, 2019