AirPod ear detection when lying down

[ridcully]

i have just received my second pair of AirPods and they have same problem as the first. Ear detection does not work when they are horizontal. The first pair it was the left one with the problem, this set it is both.
So the simplest scenario is: I'm lying down on my right side, I take left had pod out of case and insert in ear nothing happens. If I slowly sit up it will chime when I get to about 45 degrees.
This has nothing to do with the shape of my ears, they are a snug fit. I can simulate the problem by covering the sensors by gripping in palm of my hand and tilting the AirPod by turning my wrist.
Apple support have been no help they are escalating the problem and will call me back tomorrow.
Anybody else with this problem?

 

[eclipse01]

are you sure your sensor isn't dirty/smudged up?

I noticed this happening a few times and I will just wipe it with my shirt and it will be good as new

 

[Recognition]

I can recreate your 'issue' too, no detection when putting them in horizontal.
The simple solution would be to put them in with your head upright then lower your head down to horizontal.

I don't think apple will be 'fixing' this as they might start getting false detections when they are in pockets etc and run the battery down.

 

[ridcully]

I can recreate your 'issue' too, no detection when putting them in horizontal.
The simple solution would be to put them in with your head upright then lower your head down to horizontal.

I don't think apple will be 'fixing' this as they might start getting false detections when they are in pockets etc and run the battery down.

OK at least someone has the same symptoms. I can't understand why this is not widely reported though. Also its strange that my first pair only had this problem with the left one (perhaps it was the right that was faulty then).

Apple will be calling me back today, I'll see what they say. Perhaps I'll get to talk to someone who actually owns a pair which has not been the case so far. Your simple solution is not very practical when your listening in bed.
[doublepost=1495013762][/doublepost]Senior Sales person at Apple has told me they are faulty and is arranging replacement again. I have spoken to 5 people at Apple and none could tell me if this was the correct behaviour or not. I can only presume at the moment if this was how they were designed there would be thousands of posts about it on the internet, but there isn't!

 

[ridcully]

I'm surprised that only one person has commented on horizontal ear detection. Still unable to confirm if this is by design or not?

 

[infinite.six]

I'm surprised that only one person has commented on horizontal ear detection. Still unable to confirm if this is by design or not?

I have the same issue but it's just a slight annoyance for me.

 

[HAFIZMI6]

i have just received my second pair of AirPods and they have same problem as the first. Ear detection does not work when they are horizontal. The first pair it was the left one with the problem, this set it is both.
So the simplest scenario is: I'm lying down on my right side, I take left had pod out of case and insert in ear nothing happens. If I slowly sit up it will chime when I get to about 45 degrees.
This has nothing to do with the shape of my ears, they are a snug fit. I can simulate the problem by covering the sensors by gripping in palm of my hand and tilting the AirPod by turning my wrist.
Apple support have been no help they are escalating the problem and will call me back tomorrow.
Anybody else with this problem?

I have just realised this problem and annoying me soo much ,yes i can tilt vertical put my airpods in and lay back down but the problem is the when i double tap on the airpod it does not register the music and audio stream fine but that’s beside the point ,this happens on both side when laying to either side and just driving me mad , i have decided to return these earphones now and get refund until this bug is sorted

 

[zipur]

I don’t understand. I,m currently in bed with the flu and my iPad.
AirPods in both ears laying on my side (both) and they work fine. They do slip out after sometimes but I’m out as well. So it’s perfect to wake up put my AP back in and the music starts again.
Thus I would not complain as you questioned.

Have you tried ear wings or comply foams? Maybe it your ears.

Bottom line is yes they work while horrozonal.

 

[Recognition]

I think the point the OP is making is that if your head is horizontal, and then place the AirPods in, they will not detect that they've been placed in your ears. If you slowly tilt your head upright, the connected chime can be heard once you're near vertical. Of course from that point on they will work at any angle.

I do experience this but I don't see it as too much of an inconvenience myself.

I expect its to prevent the AirPods, when laying horizontally on a surface, from connecting to the phone (and therefore depleting the battery and diverting audio) when they're not in ear.

 

[HAFIZMI6]

I think the point the OP is making is that if your head is horizontal, and then place the AirPods in, they will not detect that they've been placed in your ears. If you slowly tilt your head upright, the connected chime can be heard once you're near vertical. Of course from that point on they will work at any angle.

I do experience this but I don't see it as too much of an inconvenience myself.

I expect its to prevent the AirPods, when laying horizontally on a surface, from connecting to the phone (and therefore depleting the battery and diverting audio) when they're not in ear.

Yes that’s exactly my situation ,iv sent them back for replacements,new airpods coming 30/11 is i’ll see if it’s a design or a bug with the new ones

 

[Recognition]

Yes that’s exactly my situation ,iv sent them back for replacements,new airpods coming 30/11 is i’ll see if it’s a design or a bug with the new ones

Yes let us know if they do!
Would be good to have them detect the ear when horizontal but I can understand if they’re designed not to.

I’ve had times when I’ve put my loose airpods in my pocket and then received a call, the airpods think they’re in my ear and the call is routed to them as the pocket is covering the sensors leaving me fumbling around trying to switch the audio output!

 

[HAFIZMI6]

Yes let us know if they do!
Would be good to have them detect the ear when horizontal but I can understand if they’re designed not to.

I’ve had times when I’ve put my loose airpods in my pocket and then received a call, the airpods think they’re in my ear and the call is routed to them as the pocket is covering the sensors leaving me fumbling around trying to switch the audio output!

Yes will be sure to check back soon as i get the airpods

 

[HAFIZMI6]

Yes will be sure to check back soon as i get the airpods

Hey guys so a update after testing them out ,it’s clearly a design issue ,these new airpods behave exactly like my previous ones and do not connect at a angle until i move my head or tilt ,hmm i was hoping it’s a bug and will be fixed in firmware have to now decide how much of an annoyance this will be for me and should i keep it

 

[Borzy]

i have just received my second pair of AirPods and they have same problem as the first. Ear detection does not work when they are horizontal....
Anybody else with this problem?

Yeh I have same problem. I guess many people don’t use them laying down.

I have really only noticed it with my right ear piece. When I’m lying in bed, and put the right ear piece in, nothing happens. Only when I then sit myself upright do I hear the in-ear detection chime. (I have the AirPods 2)

 

[BigMcGuire]

I've always put them in my ear before laying down, didn't notice this before. Interesting. Well, I'll just keep doing what I'm doing (putting them in before laying down). lol.

 

[iFone88]

I have often wondered why when laying in bed I have trouble with my AirPods connecting.

I now know why after seeing thing thread.

I have just tested the theory too. Laying down, no connection. Sat up, connect straight away

 

[Ahmad_aljallad]

Yeh I have same problem. I guess many people don’t use them laying down.

I have really only noticed it with my right ear piece. When I’m lying in bed, and put the right ear piece in, nothing happens. Only when I then sit myself upright do I hear the in-ear detection chime. (I have the AirPods 2)

I have exactly the same issue on my right side , left working fine but for the right one i have to move my head little bit the it will work

 

[zipur]

Turn off ear detection.

 

[Kevinc9985]

Slightly turn your head after putting in your AirPod and it will turn on. Have fun.