AirPods don't retain a charge; Apple says buy new ones

Discussion in 'iPhone Accessories' started by jk73, Jan 5, 2019.

  1. jk73 macrumors 6502

    Joined:
    Jul 19, 2012
    #1
    I know there are threads for this already, but I wanted to add my voice to the chorus when it comes to AirPod battery degradation and Apple's poor customer service related thereto.

    My AirPods are two years old and I rarely get an hour of audio playback per charge. Somehow, this is still barely within spec for Apple, according to their phone support, and the only recommendation was the $69/each replacement.

    Aside from the fact that it's absurd to expect customers to pay $150 every two years for new AirPods, the replacement program is an insult to people's intelligence. Why would anyone pay $138 for two new AirPods when they can get a new set plus a charging case for ~$150?

    As someone who's been an Apple customer since the 1980s, this is very disappointing.
     
  2. chabig, Jan 5, 2019
    Last edited: Jan 5, 2019

    chabig macrumors 603

    Joined:
    Sep 6, 2002
    #2
    The solution seems easy--get a new pair with case. I think we all knew when we bought these that the batteries are not serviceable. It doesn't matter how long you've been a customer.
     
  3. revmacian macrumors 6502a

    revmacian

    Joined:
    Oct 20, 2018
    Location:
    USA
    #3
    Times change and large companies like Apple must change with the times lest it be left behind. The question is.. will you change with the times or be left behind?
     
  4. jk73 thread starter macrumors 6502

    Joined:
    Jul 19, 2012
    #4
    What is this even supposed to mean?
     
  5. revmacian macrumors 6502a

    revmacian

    Joined:
    Oct 20, 2018
    Location:
    USA
    #5
    It just sounded to me like you're still living in the past and "the way things used to be". You mentioned that you'd been an Apple customer since the 1980's as if that entitles you to something. Well, it's not 1980 anymore and companies have to change to keep up with new tech and trends or they become irrelevant. It just sounds like your perspective hasn't changed with the times. Relax, it's just my opinion. Apple isn't the only game in town.
     
  6. Benhamdoun macrumors newbie

    Benhamdoun

    Joined:
    Jan 4, 2019
    #6
    Don't buy replacements as it only encourages Apple's greed. I have just bought some remarkably good bluetooth earphones that magnetically fit in a carrying case that has enough juice for 4 recharges before you have to charge the case off the mains. £30 off Amazon, look stylish, work well and good sound.
     
  7. jk73 thread starter macrumors 6502

    Joined:
    Jul 19, 2012
    #7
    What exactly has changed since the 1980s that would make this MORE acceptable? Apple had $237,100,000,000 in cash on hand as of Nov. 2018. What's the excuse for treating customers like suckers?
     
  8. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #8
    The miniaturization of technology has improved since the 1980s. Today’s products could not be manufactured then. Remember portable camcorders the size of a backpack? Buying tiny devices that perform useful functions for you them doesn’t make you a sucker.
     
  9. jk73 thread starter macrumors 6502

    Joined:
    Jul 19, 2012
    #9
    Non sequitur. The "sucker" part has to do with a company charging loyal customers $160 for a product that apparently has an 18-month life expectancy, if that.
     
  10. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #10
    You seem to be on a loyalty kick. There is no reward for loyalty. Apple makes a product. You buy it or don’t.
     
  11. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #11
    Which is it 18 or 24 months? You did say 2 years.. $6.66 each month for 2 years sounds like a good lifespan considering the batteries in the pods themselves are tiny..
     
  12. Analog Kid, Jan 5, 2019
    Last edited: Jan 5, 2019

    Analog Kid macrumors 601

    Analog Kid

    Joined:
    Mar 4, 2003
    #12
    Had the same problem and bought a new set. They could have made the Airpods bigger, heavier and uglier to include a larger or replaceable battery, but I prefer the Airpods as they are and understand that the itty bitty LiIon batteries in there won't last forever.

    --- Post Merged, Jan 5, 2019 ---
    After two years, you're looking at something like $0.25 a day.

    Batteries don't have a life in years, they have a life in recharge cycles. If yours are failing, it's because you've gotten a lot of use out of them. You're complaining because you literally loved your Airpods to death...
     
  13. NoBoMac macrumors 68020

    NoBoMac

    Joined:
    Jul 1, 2014
    #13
    This.

    And this is why I did not pull the plug on getting Airpods, Jabra 65, Bose SoundSport, etc.: pricey for what are in essence consumables (and having to use Siri for some basic functions with Airpods). Cheapo Bluetooth devices for me as can go through 5-6 pairs for same total cost.
     
  14. Pepe4life macrumors regular

    Pepe4life

    Joined:
    Nov 15, 2018
    #14
    Always amusing to see people trying to sound smarter than they really are
     
  15. revmacian, Jan 5, 2019
    Last edited: Jan 5, 2019

    revmacian macrumors 6502a

    revmacian

    Joined:
    Oct 20, 2018
    Location:
    USA
    #15
    Always amusing to see those who don't study psychology.
     
  16. jk73 thread starter macrumors 6502

    Joined:
    Jul 19, 2012
    #16
    Psychology is junk science, as you're showing us here.

    Anyway, it's incredible to see the number of Apple apologists here. MBP and iPhone batteries degrade, too, but no one would say that 18 months is an acceptable lifespan for an MBP or iPhone. Apple never even hinted that users should be prepared to buy new AirPods every 18-24 months.
     
  17. marina2042 macrumors newbie

    Joined:
    Oct 16, 2008
    #17
    If you have a credit card that offers extended warranty, not a bad idea to use it. I did that with mine and purchased a different brand which offers a two year warranty (Sennheiser).
     
  18. upandown macrumors 6502a

    Joined:
    Apr 10, 2017
    #18
    The new version will probably be out soon. Just get those.

    The batteries are small so you probably won’t get the life out of them compared to a MacBook. Sounds like you got good use out of them.
    --- Post Merged, Jan 7, 2019 ---
    Junk science? Lmao.

    Yeah you’re right, we also didn’t land on the moon.
     
  19. jk73 thread starter macrumors 6502

    Joined:
    Jul 19, 2012
    #19
    What was that you were saying about psychology?

    Where did I say anything about "getting good use out of them"? I wasn't exactly using them 12 hours per day for the last two years.
     
  20. Pepe4life macrumors regular

    Pepe4life

    Joined:
    Nov 15, 2018
    #20
    They are not apple apologists, they are apple shareholders who lost tons of money (haha.) and are doing everything they can to defend the company to stop another nosedive in their stocks
     
  21. Willy2015 macrumors newbie

    Joined:
    May 12, 2015
    #21
    --- Post Merged, Jan 7, 2019 ---
    Apple does offer battery service for AirPods. $49 per pod
     
  22. steve knight macrumors 68030

    steve knight

    Joined:
    Jan 28, 2009
    #22
    the problem with the airpods is that as the batteries wear your going to charge more often. fully charge them. so the battery gets cycled more often then a phone. I had two sets to make it through the day so each one was charged fully twice a day now as they have worn out it is 4 ties a day so they cycle far more then a phone does.
     
  23. FyerFyer macrumors regular

    FyerFyer

    Joined:
    Dec 14, 2015
    #23
    Mate, I have a pair of Anker Bluetooth headphones with a mic and they sound 10x better than Airpods.

    You cant do anything with airpods unless you look at your phone. Try the Ankers, youll be happy
     
  24. jk73 thread starter macrumors 6502

    Joined:
    Jul 19, 2012
    #24
    Not really. As I understand it, Apple tosses the old ones and ships new ones. The $49 is just a phony-baloney discount for in-warranty "repairs" (vs. the $69 out-of-warranty "repair"). Not sure why anyone would ever pay the $49 rather than demand warranty replacements.
     
  25. steve knight macrumors 68030

    steve knight

    Joined:
    Jan 28, 2009
    #25
    I doubt they sound 10x better. but they are not the same thing now are they? I don't want earbuds that insert into my ears. they just squirt out then the sound suffers. plus the stick out so when I wear a hat in winter or my earmuffs in my woodworking shop they get pressed on. Plus they have a hell of a lot better range then anything else. they are not perfect though for sure.
     

Share This Page

38 January 5, 2019