Agreed. I have 3 APPs and had all 3 replaced once. Two of the replacements are crapping out. Apple is refusing to replace them, essentially wanting me to pay for a new set. Absolute junk. I bought some Sony earbuds for almost a third the price that sound just as good, last 10 hours(!), and are thus far holding up well.…i can’t leave home without my APP, but on my third replacement, Apple had enough time to fixed the issues - crackling, losing ANC, high pitch whistle, amplifying environment noise, deteriorating audio quality after months of use… hope this new one is much better, i prefer better sound quality and reliable, those case features i can live without.