Airpods won't connect to iphone

Discussion in 'iPhone' started by angelrivz, Dec 20, 2016.

  1. angelrivz macrumors newbie

    Joined:
    Sep 13, 2015
    #1
    just opened them and can't connect them to my iPhone 7 plus. Running 10.2 and Bluetooth is on and iCloud signed in. Another iPhone wouldn't pick them up either- I'm wondering if I'm doing something wrong?
     
  2. angelrivz thread starter macrumors newbie

    Joined:
    Sep 13, 2015
    #3
    Yeah I've checked out all the other support articles and how to pair and everything including the apple website's article. thank you though!
     
  3. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
  4. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    Did you try contacting Apple? And I'm assuming you fully charged the Airpods when you received them.
     

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