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spencecb

Suspended
Original poster
Nov 20, 2003
1,187
215
I have a brand new Airport Extreme, and every few minutes it drops the wireless signal and the only way to correct it is to reset the router. What gives?

It has the most up to date firmware (did one out of the box). Multiple devices are connected to it, either via wireless or directly plugged in via Ethernet. One Mac (Ethernet), one iPhone, iPad, AppleTV, Windows Phone, Windows desktop (wireless).

Every time the connection goes, every wirelesss device can no longer see the network and it does not reappear until the Airport has been reset.

I've already tried restoring from factory settings and starting from scratch, but this did nothing to help with the problem.

Any thoughts or ideas? Or did I get a bad one out of the box?

All software (and I mean all) is the latest on every device. OS X 10.7.3, iOS 5.0.1, all updates applied to Windows 7 and Windows Phone 7.
 
Have you tried selecting a different channel? The AirPort Radar widget can show you what channels are being used by nearby networks, to avoid conflicts/interference.
 
I have not tried that, though I suppose I should. Wasn't a problem with the router that it replaced, though.
 
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