AirPort Extreme/BT Home Hub 5

Discussion in 'Mac OS X Server, Xserve, and Networking' started by cormac70, Mar 13, 2014.

  1. cormac70 macrumors newbie

    Joined:
    Mar 13, 2014
    #1
    This is a problem getting an AirPort Extreme to connect with a BT Home Hub. The point is to use the HH as a modem only, and the AP to generate the wifi.

    I'm asking this for a friend, so there may be some delay in finding out any more information than is below. All the information I have is as follows:

    Both the BT Home Hub 5 and the Mac Air Port Extreme 802.11ac are new. The HH is connecting to the web fine. The light on the front is blue, and he can log on to its wifi. He wants to use the AP instead. This is not working. The light is flashing amber.

    The AP is connected to the HH with an Ethernet cable, WAN socket to red socket (which I think is the WAN socket on the HH). Running Airport Utility on an iMac, we set up a network on the AP. This can't connect to the HH, even though I've looked through several articles on forums (below) and set it up (I think!) correctly.

    Airport Utility reports the following problems:
    - PPPoE Server
    - Internet connection

    Both the AP and Internet indicators are orange in Airport Utility.

    AIRPORT EXTREME CONFIG (from AirPort Utility)
    =============================================
    IP address: 0.0.0.1 - I presume this is because it's not connected, and not getting an IP address from the HH.
    LAN IP address: 192.168.1.1

    Connect Using: PPPoE
    Account name: bthomehub@btbroadband.com
    Password: BT
    Service Name: blank
    IP address: 0.0.0.1
    Subnet Mask: 255.255.255.255
    DNS Servers: 213.120.234.26, 213.120.234.66
    IPv6 DNS Servers: blank
    Domain Name: blank
    IPv6 Address: blank

    Internet Options:
    PPPoE Connection: Always On
    Configure IPv6: Link-local only
    Use dynamic global hostname: not checked
    All other fields in the Internet Options window are blank

    Wireless Network:
    Security: WPA2 Personal
    Wireless Password: Matches the WPA2 password on the HH.
    Router Mode: DHCP and NAT
    DHCP Range: 192.168.1.2 to 192.168.1.200
    All other fields in the Network tab are blank

    BT HOME HUB 5 CONFIG (from browser)
    ===================================
    Broadband User name: bthomehub@btbroadband.com
    Broadband password: BT (The default - I'm 99% sure he hasn't changed this!!)
    Broadband network IP address: 86.145.53.xx
    Default gateway: 217.32.145.235
    Primary DNS: 213.120.234.26
    Secondary DNS: 213.120.234.66

    2.4GHz Wireless Configuration:
    Wireless interface type: 802.11 b/g/n
    Security: WPA2 Only
    Channel selection: Automatic

    5GHz Wireless Configuration:
    Wireless interface type: 802.11 a/n/ac
    Security: WPA2 Only
    Channel selection: Automatic

    The forum articles I've looked at are:
    https://community.bt.com/t5/BT-Infinity-Speed-Connection/Airport-Extreme/td-p/504189
    https://community.bt.com/t5/Other-Broadband-Queries/Airport-extreme-replace-the-home-hub/td-p/183577
    http://forums.macrumors.com/showthread.php?t=1096581

    Any ideas gratefully received!
     
  2. Bruno09, Mar 13, 2014
    Last edited: Mar 13, 2014

    Bruno09 macrumors 68020

    Joined:
    Aug 24, 2013
    Location:
    Far from here
    #2
    Not sure because I do not know the BT Home Hub, but :

    If the BT Home Hub acts as a modem, then you must set the Airport up as follows :

    "Connect using" : DHCP or Static, not PPoE.

    I would choose "Static", IP Address : 192.168.1.1
     
  3. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #3
    In AirPort utility:

    Internet > Internet Connection >
    Connect using: Ethernet
    WAN port: Automatic
    Connection sharing: Share a public IP address

    Internet > TCP/IP
    Using DHCP

    If that does not work, I suggest going using the AirPort Utility simplified wizard to set it up.
     
  4. cormac70 thread starter macrumors newbie

    Joined:
    Mar 13, 2014
  5. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #5
    You want the cable running from the LAN port on the Home Hub to the WAN port on the Extreme! You do not want the HH connected on its WAN to the Extreme...
     
  6. nebo1ss macrumors 68030

    Joined:
    Jun 2, 2010
    #6
    You need to set the Airport Extreme in Bridge mode, Under the Tab labelled Network in the dropdown that says Router mode select "Off {Bridge mode}. That way the BT HH will do all the DHCP management. I am already doing what you are trying to do except that I have the two devices on different Floors and use a Power Line Adapter to connect the two units together..

    I actually run two WIFI networks with different names one from the BT HH and a separate one from the Airport Extreme.
     
  7. NukeIT macrumors regular

    Joined:
    Mar 20, 2013
    #7
    LAN to WAN. Not WAN to WAN. With the LAN being the router and the WAN being the down stream device.

    The AEBS would need to be in BRIDGE MODE So that it is just following the BT lead.
     
  8. cormac70 thread starter macrumors newbie

    Joined:
    Mar 13, 2014
    #8
    THANK YOU ALL SO MUCH! Fantastic, working perfectly.
     
  9. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #9
    What did you end up doing at the end? Did you set the modem (Home Hub) to bridge mode or the AirPort? Or did you have the cables misconnected?
     
  10. cormac70 thread starter macrumors newbie

    Joined:
    Mar 13, 2014
    #10
    Both!! :eek:

    ----------

    Set AP to Bridge mode, and had misconnected!
     
  11. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #11
    So you bridged either the AirPort or the home hub and you had the Ethernet miswired?
     
  12. cormac70 thread starter macrumors newbie

    Joined:
    Mar 13, 2014
    #12
    I set the AirPort to bridge mode, and I had connected WAN port to WAN port.
     

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