She bought a cheap PC.What is the make/model of the PC?
ASUS X551MA-RCLN03
She bought a cheap PC.What is the make/model of the PC?
She bought a cheap PC.
ASUS X551MA-RCLN03
Can't figure why there is no internet now. Reset modem a few times and it connects for a few seconds and then drops.
Have you looked in the modem logs when this happened like I suggested. It seems like you are running in circles here without doing the one thing that will prove it is the modem or not.
All those T3 errors are an indication of a problem (bad connection) somewhere along the line between your cable modem and the cable plant and there is nothing you can do to fix it yourself. The cable company will need to fix it. You can even see one message there where the modem rebooted on its own. What happens is after it gets enough of those T3 errors it will reboot in an effort to get a better connection.Sorry I have been away for a week on vacation.
All computers were off for 8 days. Here is the modem log for when we were away for starters.
Ok I many a folder on my desktop and Ill take a screenshot everything it occurs. Ill monitor it more closely the next few weeks. Thanks for the help....and Ill keep you updated
It keeps dropping connection and reconnection but down more then upOk I many a folder on my desktop and Ill take a screenshot everything it occurs. Ill monitor it more closely the next few weeks. Thanks for the help....and Ill keep you updated
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I am just checking email and my daughter is on her iPad and noticing slow connections so I checked Airport Utility and see this.
Thoughts?
My wife's laptop is connected with Ethernet cable to the AE and no connection either.Ok I many a folder on my desktop and Ill take a screenshot everything it occurs. Ill monitor it more closely the next few weeks. Thanks for the help....and Ill keep you updated
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I am just checking email and my daughter is on her iPad and noticing slow connections so I checked Airport Utility and see this.
Thoughts?
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It keeps dropping connection and reconnection but down more then up
Can you help me with my AE setup so I can make sure I have it set up correctly before contacting TW.All those T3 errors are an indication of a problem (bad connection) somewhere along the line between your cable modem and the cable plant and there is nothing you can do to fix it yourself. The cable company will need to fix it. You can even see one message there where the modem rebooted on its own. What happens is after it gets enough of those T3 errors it will reboot in an effort to get a better connection.
What I would do to document it better for when the cable tech comes is write down the date and time your computers disconnect then grab a screenshot of this modem log at the same date/time to show the T3 errors at the same time. Hopefully that way they will accept it is their problem and not on your end.
Ethernet directly to modem and everything is ok. So AE is the issue ?