Airport not visible in System Preferences

Discussion in 'MacBook Pro' started by redmac, Aug 16, 2010.

  1. redmac macrumors regular

    Apr 7, 2008
    San Francisco
    A friend of mine who bought her first Mac asked me to check her Macbook Pro and fix the wifi problem. It's a second hand, previous generation 13" MBP with 2.54 GHz C2D processor.

    I checked Networking menu under System Preferences and couldn't find the Airport. Even when I tried to add a new connection, the drop down menu didn't give me the option for Airport. Finally, I checked "about this Mac" page. Airport was listed there but only as software.

    I am not a technician or an engineer but I can see that there is a hardware problem and she should take the computer to Genius Bar. Do you think this is the right thing to do or is there a quick software fix for the problem?

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