Airport Time Capsule - No Internet or Phone calls

[DL.92]

Hi all,

Earlier today I purchased my first ever Mac, and accompanying Airport Time Capsule to replace my aging BT Home Hub.

Sadly, I'm unable to connect to the internet and I'm unable to make/receive calls. I'm not very "tech savvy" and I'm needing some guidance.

I've got my Airport Time Capsule connected by ADSL cable, which is connected to a brand new filter, that is plugged into my only telephone socket.

Can anybody advise on how I can this sorted? It's the exact same hardware setup as my Home Hub.

Thanks, David.

 

[Bruno09]

I've got my Airport Time Capsule connected by ADSL cable, which is connected to a brand new filter, that is plugged into my only telephone socket.

The Time Capsule (TC) does NOT have a modem in it...

You need to connect the TC to your BT hub via an Ethernet cable.

You can use these setups :

BT hub as a router + TC in bridge mode, or

BT hub as a modem only (if this model allows disabling NAT) + TC acting as a router (NAT + DHCP)

 

[DL.92]

Thank you very much for your fast response - I had absolutely no idea that I had to connect it to my router.

Can you explain what Bridge Mode is? Would I be able to use the Time Capsule primarily for backing up, and my Home Hub as my router?

Please excuse my stupidity, I'm seventy years old and I'm not very good with technology.

 

[Bruno09]

Can you explain what Bridge Mode is?

"Bridge mode" means that the TC does not act as a DHCP server nor as a router.

In Airport utility / Network tab : Router mode : Off (bridge mode)

Would I be able to use the Time Capsule primarily for backing up, and my Home Hub as my router?

Yes exactly.

Please excuse my stupidity

Can't see any stupidity here

As for wifi : disable the BT's wifi, and use the TC's wifi network.

Set the TC up to "create a wireless network".