Airport Time Capsule - No Internet or Phone calls

Discussion in 'Mac Basics and Help' started by DL.92, Dec 29, 2014.

  1. DL.92 macrumors newbie

    Dec 29, 2014
    Hi all,

    Earlier today I purchased my first ever Mac, and accompanying Airport Time Capsule to replace my aging BT Home Hub.

    Sadly, I'm unable to connect to the internet and I'm unable to make/receive calls. I'm not very "tech savvy" and I'm needing some guidance.

    I've got my Airport Time Capsule connected by ADSL cable, which is connected to a brand new filter, that is plugged into my only telephone socket.

    Can anybody advise on how I can this sorted? It's the exact same hardware setup as my Home Hub.

    Thanks, David.
  2. Bruno09 macrumors 68020

    Aug 24, 2013
    Far from here
    The Time Capsule (TC) does NOT have a modem in it...

    You need to connect the TC to your BT hub via an Ethernet cable.

    You can use these setups :

    BT hub as a router + TC in bridge mode, or

    BT hub as a modem only (if this model allows disabling NAT) + TC acting as a router (NAT + DHCP)
  3. DL.92 thread starter macrumors newbie

    Dec 29, 2014
    Thank you very much for your fast response - I had absolutely no idea that I had to connect it to my router.

    Can you explain what Bridge Mode is? Would I be able to use the Time Capsule primarily for backing up, and my Home Hub as my router?

    Please excuse my stupidity, I'm seventy years old and I'm not very good with technology.
  4. Bruno09, Dec 29, 2014
    Last edited: Dec 29, 2014

    Bruno09 macrumors 68020

    Aug 24, 2013
    Far from here
    "Bridge mode" means that the TC does not act as a DHCP server nor as a router.

    In Airport utility / Network tab : Router mode : Off (bridge mode)

    Yes exactly.

    Can't see any stupidity here ;)

    As for wifi : disable the BT's wifi, and use the TC's wifi network.

    Set the TC up to "create a wireless network".

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