Airport Time Capsule randomly shutting off

Discussion in 'Mac Accessories' started by Aquaninjay, Dec 1, 2014.

  1. Aquaninjay macrumors newbie

    Joined:
    Dec 1, 2014
    #1
    Hello
    I have an Airport Time Capsule that seems to randomly shut off every 24-48 hours. Totally unprovoked, sometimes while wifi is in use and others while it isn't. Have to unplug and plug back in the power cord to restart the thing. Have had it plugged into a power strip, two different wall outlets, a surge protector and ground check strip all with the same issues. The previous wifi router had no issues with the same plug, strip, etc. Any help would be appreciated.
     
  2. asriznet macrumors regular

    Joined:
    Dec 21, 2013
    Location:
    Singapore
    #2
    sounds like a hardware issue, PSU to be exact.

    Best you can do is a hard reset and if the issue persists, you need to have it repaired. does it still have warranty?

    If you purchased it with another mac product with AppleCare Protection Plan, it qualifies for a 3 year warranty as well following the Mac.
     
  3. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #3

    Does the status light stay green or go black?
     

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