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Album Art Bug In iOS 6 - Any fix?
- Thread starter Roc P.
- Start date
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Yeah, this thread is another reason to not update to iOS6 on my touch 4g. I also dislike the new music layout in iOS6 since it is all white. I do wonder the sound quality between touch 4g and 5g. Can't find any info on the net.
I have had the same issue through all the iOS 6 betas and current 6.0.1 too. I tried to sync the problem albums (4 out of 510) and the issue still existed. I have iTunes Match and the exact albums are missing. Tried deleting artwork, adding my normal (1500x1500) again, using iTunes Find Artwork, deleting albums from iTunes Match and re-adding. Set up as new iPhone. No solution. Can't think of any more so living with it.
Tip: be sure every track has artwork assigned. If one is missing it can screw up the entire album - causing a blank. Check each one in iTunes. I fixed 2 of
Mine this way.
Tip: be sure every track has artwork assigned. If one is missing it can screw up the entire album - causing a blank. Check each one in iTunes. I fixed 2 of
Mine this way.
I never had the problem until
Album art was always on my iPhone until I updated my computer to Mountain Lion (or got a new Mini running Mountain Lion). When there was no cover art on my iPhone after the first time I synced with the new mini, I tried downloaded it in iTunes or thought I did, but it doesn't appear on my iPhone. I'm running Mountain Lion 10.8.2, iTunes 10, and IOS 6.01 on my iPhone 4S.
Addendum: I don't sync with iCloud because I have many Audiobooks on my iPhone (and in iTunes) downloaded from Audible (where I have a subscription). I noticed that ONLY the audiobooks that are in the iTunes store have cover art. I also noticed that music I downloaded from Amazon or from CD lacks cover art.
Since all the cover art was on my iPhone a week ago, and the only change was my upgrade of the mini - it may not be iCloud related - but in my case, Mountain Lion and iCloud.
Sorry - another addendum. Was speaking with someone in Apple Care and was disconnected, but he said that it appears a folder with the cover art from iTunes did not migrate over when I transferred my data from the LION mini to the Mountain Lion 2012 one. At first I told him, can't be - downloaded books last night - same things, except I see that in the books I downloaded last night from Audible - the cover art is there. SO, it could be that if I wanted to download everything again, I would have it. (I would love to have it, but not to go through the effort of re-downloading things.)
Album art was always on my iPhone until I updated my computer to Mountain Lion (or got a new Mini running Mountain Lion). When there was no cover art on my iPhone after the first time I synced with the new mini, I tried downloaded it in iTunes or thought I did, but it doesn't appear on my iPhone. I'm running Mountain Lion 10.8.2, iTunes 10, and IOS 6.01 on my iPhone 4S.
Addendum: I don't sync with iCloud because I have many Audiobooks on my iPhone (and in iTunes) downloaded from Audible (where I have a subscription). I noticed that ONLY the audiobooks that are in the iTunes store have cover art. I also noticed that music I downloaded from Amazon or from CD lacks cover art.
Since all the cover art was on my iPhone a week ago, and the only change was my upgrade of the mini - it may not be iCloud related - but in my case, Mountain Lion and iCloud.
Sorry - another addendum. Was speaking with someone in Apple Care and was disconnected, but he said that it appears a folder with the cover art from iTunes did not migrate over when I transferred my data from the LION mini to the Mountain Lion 2012 one. At first I told him, can't be - downloaded books last night - same things, except I see that in the books I downloaded last night from Audible - the cover art is there. SO, it could be that if I wanted to download everything again, I would have it. (I would love to have it, but not to go through the effort of re-downloading things.)
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This fix worked for me (and I have the exact same problem described in the original post, can see album artwork in thumbnail, list, but not while scrolling):
Delete album from iPhone.
In iTunes, go through every track on the album individually and delete the artwork - Select track, Get Info, Tab 7 (artwork), select picture,, Delete.
On deleting the last track's artwork, the artwork will disappear from the itunes icon/tile for that album.
Still in iTunes, you can either 1. Get Album Artwork, or 2. Select Album, Get Info, then drag and drop the artwork into the artwork box.
Now copy the album back onto the iPhone.
Delete album from iPhone.
In iTunes, go through every track on the album individually and delete the artwork - Select track, Get Info, Tab 7 (artwork), select picture,, Delete.
On deleting the last track's artwork, the artwork will disappear from the itunes icon/tile for that album.
Still in iTunes, you can either 1. Get Album Artwork, or 2. Select Album, Get Info, then drag and drop the artwork into the artwork box.
Now copy the album back onto the iPhone.
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I was having the same issue and tried all the suggested steps to no avail. I don't think my issue was corruption. Basically my issue was the album art showed fine when I was browsing vertically but when I turned it horizontally and was viewing albums in Coverflow some would show and some wouldn't but it was the same covers that didn't show up.
Here's the steps I tried that did NOT work (solution below):
1) I tried resyncing from scratch. Basically I unchecked "Sync All" music , did a sync and then rechecked "Sync All" music and resynced. That didn't work.
2) Then I tried unchecking "Sync All" and checked each artist manually and did a sync, still no luck.
3) Then I backed up and restored from scratch after resetting the device to the defaults. That didn't work either.
4) Next I tried deleting the database file suggested in another post with iFunBox and doing a sync. Of course that didn't work either.
5) Lastly I decided to look at the actual jpg attached to the album. I am pretty particular about my album art as all my images are 600 x 600 at 72dpi. I also run them through EXIFTool to strip any "meta information" (which basically shrinks it down a bit smaller--I don't need that information for album covers). Anyway I used a program called MP3TAG that allows you to extract the album art. What I found was every album cover that didn't work in Coverflow was a "Progressive" jpg.
So what I did was resaved each album cover as jpg "Baseline (Standard)" using Photoshop. Then I highlighted all songs on the album, right clicked, chose "Get Info", used the newly saved "Baseline (Standard)" jpg in the album cover field, saved and resynced. I did this for each album having issues. I did NOT have to do any extra steps like resyncing all music or restoring the device from scratch.
This fixed ALL missing albums in Coverflow.
It seems like Apple's IOS 6.x does NOT support Progressive jpg's and only "Baseline (Standard)" when using Coverflow. I don't know if they support "Baseline Optimized" as none of my albums were saved in that format.
For what it's worth that fixed my Coverflow issues, FINALLY!
Here's the steps I tried that did NOT work (solution below):
1) I tried resyncing from scratch. Basically I unchecked "Sync All" music , did a sync and then rechecked "Sync All" music and resynced. That didn't work.
2) Then I tried unchecking "Sync All" and checked each artist manually and did a sync, still no luck.
3) Then I backed up and restored from scratch after resetting the device to the defaults. That didn't work either.
4) Next I tried deleting the database file suggested in another post with iFunBox and doing a sync. Of course that didn't work either.
5) Lastly I decided to look at the actual jpg attached to the album. I am pretty particular about my album art as all my images are 600 x 600 at 72dpi. I also run them through EXIFTool to strip any "meta information" (which basically shrinks it down a bit smaller--I don't need that information for album covers). Anyway I used a program called MP3TAG that allows you to extract the album art. What I found was every album cover that didn't work in Coverflow was a "Progressive" jpg.
So what I did was resaved each album cover as jpg "Baseline (Standard)" using Photoshop. Then I highlighted all songs on the album, right clicked, chose "Get Info", used the newly saved "Baseline (Standard)" jpg in the album cover field, saved and resynced. I did this for each album having issues. I did NOT have to do any extra steps like resyncing all music or restoring the device from scratch.
This fixed ALL missing albums in Coverflow.
It seems like Apple's IOS 6.x does NOT support Progressive jpg's and only "Baseline (Standard)" when using Coverflow. I don't know if they support "Baseline Optimized" as none of my albums were saved in that format.
For what it's worth that fixed my Coverflow issues, FINALLY!
Glad you've got it fixed, but it doesn't explain why album art supplied by iTunes (e.g. with purchased tracks) is missing. One would assume that Apple would only supply compatible image files.
I have fixed mine too.
I deleted all music on my iPhone. Restarted the phone (to make sure any caches/buffers were flushed), then re-synced. All the artwork is there
However, as this has happened before only to have some of it disappear at the next sync (which suggests that it isn't the file format) I have re-synced the phone several times and all the artwork is still there.I have also tried deleting the artwork in iTunes from a few albums, re-syncing and, as expected, the artwork was gone on the phone. Re-added the artwork in iTunes, re-synced, and it reappeared on my phone.
The only thing that's changed for me recently is that iTunes updated to 11.0.4 so it could be that iTunes was the cause not iOS - AFAIK Apple have never acknowledged this bug so we don't know where the bug is, iOS or iTunes.
Also, someone in a thread on the Apple Support Forums said that the problem got fixed for them about 4 weeks ago which is when iTunes 11.0.4 was released, so that's two of us that have the problem fixed.