Alias Sketchbook Pro Crashing stripe-ishly!

[CoffeeStained]

I have Alias Sketchbook Pro (legally, FWIW), and it's been working fine until about two days ago. I tried to open it normally and it wasn't instant as it is usually. The palettes loaded slowly and then BAM!

This how the error screens look, all stripey.

Intel iMac G5 (last of the white series) and Leopard. No other errors in anything else. Already repaired permissions. No viruses, already scanned. Just wondering if someone has a quick solution, otherwise I have to find the unlabeled disc I burned the DMG to. That is going to take longer than a board reply. Or if anyone knows where I can legitly download Alias Sketchbook Pro 2.0 demo (can only find Autodesk SB 2009), I still have my receipt w/ SN in my mailbox.

 

[bossangeles]

Me Too!

Exactly the same issue. Not fun and nothing is put of the ordinary. Same liney screens too. Had it working yesterday after so many failures, but today its back in the old mode.


Intel macbookpro using leopard and cintiq tablet.

 

[CoffeeStained]

I opened Alias in Terminal and this is what I got.

Last login: Sun Mar 22 00:12:12 on console
/Applications/Alias\ SketchBook\ Pro.app/Contents/MacOS/AliasSketchBookPro ; exit;
Macintosh:~ ryandika$ /Applications/Alias\ SketchBook\ Pro.app/Contents/MacOS/AliasSketchBookPro ; exit;
PaintCore:Undo:Broken ilImage Chain
Broken ilImage Chain
Killed
logout

 

[bossangeles]

hmmm

I really don't know what that means or what to do to fix it. I'm banking on a reinstall from my CD will fix it, but maybe a mac update caused this conflict.

 

[justdusty]

Same problem...
and i don't know how to fix it...

 

[bossangeles]

Frustrated.

Try sending a bug report to autodesk and reference this thread, I just did.

http://usa.autodesk.com/adsk/servle...eID=123112&SelProduct=Autodesk SketchBook Pro

I have half done work that I don"t really want to finish in photoshop. On a 2007 intel imac 24". BTW same issue on my macbook pro!

 

[justdusty]

any news?

 

[bossangeles]

All is quiet

No response from Autodesk. I even attached this thread. Someone else try and see if they notice. It still crashes both on my imac aluminum and my macbook pro. Not sure what to do at this point.

 

[pinzoni]

Help is on the way

No response from Autodesk. I even attached this thread. Someone else try and see if they notice. It still crashes both on my imac aluminum and my macbook pro. Not sure what to do at this point.

First, let me clarify something.
SketchBook v2.0 is a PPC application. There is no guarantee that it's going to work on an Intel Mac.
There is the possibility that an OS update might cause the behavior you are describing.
We want to help so please:
- send an email to sketchbook.help@autodesk.com
- specify your serial number and purchase information

Thanks,
Ivan Pinzon
Sr. Software Developer
SketchBook Dev Team
Autodesk*

 

[julianle.sf]

this happened on my MBP a few months ago. i just went to User>Library>Application Support>Alias>Alias Sketchbook Pro and renamed the folder 2.0 to something else. Or maybe I made a new folder with a different name ie "3.0" and now it works fine for me.
Hasn't crashed on my PowerMac G5 yet.

 

[justdusty]

this happened on my MBP a few months ago. i just went to User>Library>Application Support>Alias>Alias Sketchbook Pro and renamed the folder 2.0 to something else. Or maybe I made a new folder with a different name ie "3.0" and now it works fine for me.
Hasn't crashed on my PowerMac G5 yet.

i've tried to rename the folder with 3.0 ... but the program greates again a folder 2.0 every time I charge it