Hey Guys,
I've had the following issue with Apple Music since getting my new iPhone 7.
History:
I've had the following issue with Apple Music since getting my new iPhone 7.
History:
- Pre-Apple Music days, my music library consisted of iTunes Match (subscription still ongoing) and iTunes purchased songs.
- When Apple Music came out, I built on my existing library with Apple Music songs. All worked well.
- Purchased an iPhone 7 on Friday from my carrier (Telstra in Aus) which comes with 12 months free Apple Music subscription. I think they must have removed the old subscription and added the new one.
- All pre-Apple Music songs work completely fine.
- Apple Music songs are listed buy greyed out. Selecting them results in an 'Item Not Available' error.
- Deleting and re-adding songs to my library has no affect.
- Interestingly, I can play songs just fine by searching and streaming them - it's only once they are in my library that I can't play them.
- The above is true even for songs I've never listened to/added before.
- I have the exact same symptoms on my macbook in iTunes.
- My old phone (6 plus) now asks for me to purchase an Apple Music subscription when opening the Music app. I select the 'purchased through carrier' option but it doesn't accept the verification code.
- Toggle iCloud Music Library off and on.
- Toggle Apple Music off and on.
- Delete songs from iCloud Music Library and re-add.
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