All Microsoft Office 365 apps are deactivated after rebooting MacOS Ventura

[cfm56d7b]

Very unusual problem.

Suddenly, after reboting MacOS Ventura 13.2.1 (running on MacBook Pro 2020 13" Intel 2.3 GHz laptop), all Microsoft Office 365 apps - Word, Excel, PowerPoint, Outlook - open in deactivated state. I have to activate the license by supplying the email address associated with the license and then everything is fine until the next reboot.

Did anyone experience the same problem?

 

[bogdanw]

Have you disabled/deleted any Microsoft launch agents/daemons?
Does Microsoft AutoUpdate work? You can re-install it with the latest pkg from https://learn.microsoft.com/en-us/officeupdates/release-history-microsoft-autoupdate

At the moment Download Microsoft AutoUpdate 4.56 Package

 

[cfm56d7b]

Have you disabled/deleted any Microsoft launch agents/daemons?
Does Microsoft AutoUpdate work? You can re-install it with the latest pkg from https://learn.microsoft.com/en-us/officeupdates/release-history-microsoft-autoupdate

At the moment Download Microsoft AutoUpdate 4.56 Package

No changes / nothing was disabled or deleted. MS AutoUpdate works.

 

[flowrider]

^^^^I threw MS AutoUpdate in the trash long ago. I found it terribly intrusive👎

Lou

 

[posguy99]

^^^^I threw MS AutoUpdate in the trash long ago. I found it terribly intrusive👎

I don't understand people who say this? I NEVER see it pop up on its own, but it updates the apps without having to explicitly launch it.

 

[chrfr]

No changes / nothing was disabled or deleted. MS AutoUpdate works.

You might try the Office Reset script: https://office-reset.com
It can fully uninstall everything and delete all the license files for Office. The guy who wrote the script works for Microsoft and it works well to solve weird problems with Office on Mac.

 

[bogdanw]

Microsoft offers a license removal tool
https://go.microsoft.com/fwlink/?linkid=849815
Microsoft Support - How to remove Office license files on a Mac https://support.microsoft.com/en-us...on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193