All my space has vanished!

Discussion in 'Mac Basics and Help' started by CTech, Aug 27, 2015.

  1. CTech macrumors newbie

    CTech

    Joined:
    Aug 27, 2015
    #1
    So I have been having an issue where I have had little space on my MacBook Air 120GB. I have been deleting files and games, and still my total amount of space is 9GB. Going into Macintosh HD and selecting all the folders there, I added it up to 90GB. I found that Time Machine was making local backups, so I disabled those, and gained 2 GB of space. Where has my other 22GB of space gone. I have tried looking for a doppelgänger of Macintosh HD, nothing. Could you please help me to find where all this space has gone as I would quite like it back. Disk Utility says my partition is 120GB, so there is no reason for me to be out of space.
    Thanks
     
  2. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #2
  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3
    Run the command below in Terminal and it will show space used in the based folders in GB. Post the results here and we can help you out. This command will show hidden and system files that many of the GUI disk usage tools will not.

    Code:
    sudo du -d 1 -x -c -g /
     
  4. CTech thread starter macrumors newbie

    CTech

    Joined:
    Aug 27, 2015
    #4
    Ok, thanks. I added everything up in Macintosh HD and it totals to 86GB, yet it says I have 8GB free.
     
  5. CTech thread starter macrumors newbie

    CTech

    Joined:
    Aug 27, 2015
    #5
    Okay, ran that. Here are my results:

    Code:
    2 /.DocumentRevisions-V100
    
    1 /.fseventsd
    
    0 /.PKInstallSandboxManager
    
    1 /.Spotlight-V100
    
    0 /.Trashes
    
    0 /.vol
    
    19 /Applications
    
    1 /bin
    
    0 /cores
    
    1 /dev
    
    1 /home
    
    22 /Library
    
    1 /net
    
    1 /Network
    
    1 /opt
    
    10 /private
    
    1 /sbin
    
    18 /System
    
    32 /Users
    
    1 /usr
    
    1 /Volumes
    
    103 /
    
    
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    Nothing looks way out of whack there. Library, Private, and System have a little more than usual depending on what you have installed. Run the commands below and see what is in each of those.

    Does /Users at 32GB sounds about right for your personal data?

    Code:
    sudo du -d 1 -x -c -g /Library
    
    sudo du -d 1 -x -c -g /System
    
    sudo du -d 1 -x -c -g /private
    Another idea, hold the shift key at boot once to do a safe mode boot. Then restart again normally afterwards. A safe boot will clear all temporary cache files that might be using up space.
     
  7. CTech thread starter macrumors newbie

    CTech

    Joined:
    Aug 27, 2015
    #7
    Users at 32GB is definitely way too much. This isn't only something taking up space though, I am also losing space. I booted my mac yesterday, logged in and made sure nothing was open. I opened up about this mac and clicked on storage. I saw that I had 4GB free. I had a piece of toast, then came back. I had gone down to 2GB! I took this mac to an IT guy and they went through my entire computer with disk inventory. They thought that I probably had a virus duplicating itself. When I got it back, I saw that I had 17GB free. I closed the mac lid and put it in my bag. 3 hours later I watched 2 hours of YouTube. At the end of the YouTube session I had 15GB free. The IT guy said I had a few out of control log files. He showed me where they were and said he deleted them. Well I check again and they're still there.

    Here are the new results after the IT guy "cleaned" my mac.
    Code:
    2 /.DocumentRevisions-V100
    
    1 /.fseventsd
    
    0 /.PKInstallSandboxManager
    
    1 /.Spotlight-V100
    
    0 /.Trashes
    
    0 /.vol
    
    19 /Applications
    
    1 /bin
    
    0 /cores
    
    1 /dev
    
    1 /home
    
    21 /Library
    
    1 /net
    
    1 /Network
    
    1 /opt
    
    8 /private
    
    1 /sbin
    
    19 /System
    
    27 /Users
    
    1 /usr
    
    1 /Volumes
    
    95 /
    
    95 total
    
    My Library Folder:

    Code:
    12 /Library/Application Support
    
    2 /Library/Audio
    
    1 /Library/Automator
    
    1 /Library/Caches
    
    0 /Library/ColorPickers
    
    1 /Library/ColorSync
    
    0 /Library/Components
    
    0 /Library/Compositions
    
    0 /Library/Contextual Menu Items
    
    1 /Library/CoreMediaIO
    
    1 /Library/Desktop Pictures
    
    1 /Library/Developer
    
    1 /Library/Dictionaries
    
    0 /Library/DirectoryServices
    
    1 /Library/Documentation
    
    1 /Library/DropboxHelperTools
    
    1 /Library/Extensions
    
    0 /Library/Filesystems
    
    2 /Library/Fonts
    
    0 /Library/Fonts Disabled
    
    2 /Library/Frameworks
    
    1 /Library/Google
    
    0 /Library/Graphics
    
    1 /Library/Image Capture
    
    0 /Library/Input Methods
    
    1 /Library/Internet Plug-Ins
    
    1 /Library/iTunes
    
    1 /Library/Java
    
    0 /Library/Keyboard Layouts
    
    1 /Library/Keychains
    
    1 /Library/LaunchAgents
    
    1 /Library/LaunchDaemons
    
    1 /Library/Logs
    
    1 /Library/Managed Preferences
    
    1 /Library/Messages
    
    1 /Library/Modem Scripts
    
    0 /Library/OpenDirectory
    
    1 /Library/PDF Services
    
    1 /Library/Pearson
    
    1 /Library/Perl
    
    1 /Library/PreferencePanes
    
    1 /Library/Preferences
    
    1 /Library/Printers
    
    1 /Library/PrivilegedHelperTools
    
    1 /Library/Python
    
    1 /Library/QuickLook
    
    1 /Library/QuickTime
    
    1 /Library/Receipts
    
    0 /Library/Ruby
    
    0 /Library/Sandbox
    
    1 /Library/Screen Savers
    
    1 /Library/ScriptingAdditions
    
    1 /Library/Scripts
    
    1 /Library/Security
    
    1 /Library/Sophos Anti-Virus
    
    0 /Library/Speech
    
    0 /Library/Spelling
    
    1 /Library/Spotlight
    
    1 /Library/StartupItems
    
    0 /Library/SystemProfiler
    
    1 /Library/Updates
    
    1 /Library/User Pictures
    
    1 /Library/Video
    
    1 /Library/WebServer
    
    1 /Library/Widgets
    
    21 /Library
    
    21 total
    
    System:
    Code:
    19 /System/Library
    
    19 /System
    
    19 total
    
    Private:
    Code:
    1 /Private/etc
    
    0 /Private/tftpboot
    
    1 /Private/tmp
    
    8 /Private/var
    
    8 /Private
    
    8 total
    
    While writing this, I lost 1GB of space!
    Taking a look in activity monitor, I could see several unusual things. My CPU has random spikes caused by the process "tccd".
    The process "systemstatsd" has written 4GB in the time my mac has been on (30 minutes).
    And the process "kernal_task" has written 3GB.

    Any ideas as to what might be eating my space and what is already consuming it?
    At the moment, about this mac gives me 17GB free, when terminal says I am using 95GB total. Any idea why this could be?
    Thanks for all the help

    EDIT: systemstatsd has written another Gigabyte since I posted this. So 1GB in 2 minutes.
     
  8. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #8
  9. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #9
    Part of what you are seeing is normal after logs and cache/swap files have been deleted (assuming that is what your friend did). Those files will be recreated once you restart.

    There are no Mac viruses that would do anything like this.

    Try to drill down into /System/Library a little and see what you find there.

    Code:
    sudo du -d 1 -x -c -g /System/Library
    You can see the syntax of that command now and adjust it to drill down further.

    Try this one to show what is in the Users space.

    Code:
    sudo du -d 1 -x -c -g ~/
    Did you try the safe mode boot I mentioned.
     

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