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All of a sudden ... dead pixel?

James.K.Polk

James.K.Polk

macrumors 6502a
Original poster
Aug 31, 2015
867
333
Absent all the other problems I've been having with my 2015 15" MacBook Pro, I just noticed a dead pixel right in the center of the screen. It's certainly new (past 24-48h) and now, of course, I can't stop staring at it.

I have AppleCare for my computer, and it's more than a year old. Is this something that's covered? Does this just happen to computers? I sort of assumed that because the screen was okay at the start, it would stay that way!

Edit: There are actually a couple, at different point.
 
Could be stuck, not dead.


Try running that in full screen for an hour or two. If they remain, it's time to take it up with Apple.


And yea, any pixel can get stuck or die at any time. I've got one on a Surface Book that popped up just recently, have had it for over a year.
 
Mindinversion said:
Could be stuck, not dead.


Try running that in full screen for an hour or two. If they remain, it's time to take it up with Apple.


And yea, any pixel can get stuck or die at any time. I've got one on a Surface Book that popped up just recently, have had it for over a year.
Click to expand...

I actually did that last night, no luck. Will head to Apple today. Pretty frustrating, I feel like I'm there at least once a month...
 
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Can you post a photo?
If you have AppleCare you are covered and I suggest to require a repair very soon because the probability that the dead pixels will increase is very high...
 
IMG_0256.JPG


This is one of ~4 spots where this happened. Clearly not the end of the world, but very annoying. Currently at the Apple Store for diagnostics.
 
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MH01 said:
Could you ask them what the dead pixel policy is ?
Click to expand...

Can try. I'm really worried this won't get taken care of, because the computer has other issues (not waking from sleep) and they seem to read right past the dead pixels in the notes. It's at the Depot now.
 
steve23094 said:
True that.

This leaked out six years ago: https://www.engadget.com/2010/11/05/apples-dead-pixel-policy-leaks-out-up-to-15-anomalies-accepta/

Although I bet it's no longer relevant now because screen tech has changed (Retina dispays etc).
Click to expand...

I can try, though. I'm worried it won't get taken care of, because it's been sent to the Depot for an unrelated issue, and though I've noted the dead pixel problem, they seem to focus on the start-up issue (and reasonably so... I just wish they'd tackle both). Anyway, I'll keep ya posted.
 
Well, they had the device less than 24h and it's being shipped out, so I'm pessimistic that they did many repairs.... frustrating!
 
James.K.Polk said:
Well, they had the device less than 24h and it's being shipped out, so I'm pessimistic that they did many repairs.... frustrating!
Click to expand...
As long as your dead pixel is gone, that's all that matters however - good luck
 
ge.caroline said:
Is your model with the dedicated GPU?
Click to expand...

Nope! The report said the issue was with the sleep/wake module. They also couldn't reproduce it after entirely reformatting and doing the in-house reinstall, but they replaced the screen anyway. I haven't had the sleep/wake issue, and I got rid of my dead pixels! So happy - hoping this computer lasts me several more years.
 
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