All of my registered devices have disappeared.


Gjwilly

macrumors 68030
May 1, 2011
2,872
511
SF Bay Area
When I login on that page I only see my computers. My MacBooks and Mac Mini. No iPhones or iPads.
But on that same page is a message saying that if you don't see all your devices click on the link to login to your Apple ID and that page does have ALL of my devices.
 

GordonGekko999

macrumors 6502
Original poster
Mar 6, 2009
318
61
When I login on that page I only see my computers. My MacBooks and Mac Mini. No iPhones or iPads.
But on that same page is a message saying that if you don't see all your devices click on the link to login to your Apple ID and that page does have ALL of my devices.

That link used to have a list of my registered devices but it is gone at that link as well and it is only offering you a way to register devices by logging into your Icloud with that device. I don't use Icloud and even if I did how can you register an Ipod Classic when it can't sign in to anything. I realize it probably does not even matter anymore to have a device registered but it does help if you need to contact support about your product.
[doublepost=1477102906][/doublepost]According to Apple Chat support there is no longer a way to register Classics and Nanos and any older Ipod Touches that are not on IOS 8 or above and you can't register a current Macbook Pro unless you sign into Icloud.
 

Gjwilly

macrumors 68030
May 1, 2011
2,872
511
SF Bay Area
Yep it used to be serial number based. Now it's based on Apple ID which is confusing because my wife's phone is showing up under my profile even though she has her own Apple ID. She uses her ID for iCloud but my ID for iTunes so I guess the iTunes one is taking priority.
 

GordonGekko999

macrumors 6502
Original poster
Mar 6, 2009
318
61
Yep it used to be serial number based. Now it's based on Apple ID which is confusing because my wife's phone is showing up under my profile even though she has her own Apple ID. She uses her ID for iCloud but my ID for iTunes so I guess the iTunes one is taking priority.

And Apple chat support won't escalate this because it is working as it is intended and they know this because the website help page is telling them this even though it offers no guidance in relation to Ipod Classics or Nanos.
 

Gjwilly

macrumors 68030
May 1, 2011
2,872
511
SF Bay Area
The only plus side I see is that it's easier for transferring devices. I bought a used iPhone and even though the seller signed it out of their iCloud account I still couldn't register it to my profile because they never deregistered its serial number from their profile.
Now it seems that as long as you can sign into your ID on any device Apple considers it yours regardless of any past registrations.