Ally Bank Safari Bug

Discussion in 'Mac Basics and Help' started by IPPlanMan, Dec 25, 2009.

  1. IPPlanMan macrumors regular

    Joined:
    Dec 25, 2009
    #1
    Anyone else here use Ally Bank in Safari?

    Here's the problem:

    The purple bar winds up blocking account information and looks even more out of "alignment" on the account screens once logged in. When I adjust the size using the + and - adjustments, other page elements appear wrong.

    I have the most updated version of Safari (4.0.4) and OS X 10.6.2 on my iMac. (1680 X 1050)

    https://secure.ally.com/allyWebClient/login.do

    What could be causing this problem? How can I fix it?
     

    Attached Files:

  2. cmaier macrumors G3

    Joined:
    Jul 25, 2007
    Location:
    California
  3. IPPlanMan thread starter macrumors regular

    Joined:
    Dec 25, 2009
    #3
    Web Inspector

    Here's the Web Inspector... What are these errors?

    I just tried the website on my laptop, and it's happening on both of my computers at my home....

    iMac 10.6.2 Safari 4.0.4
    Macbook Pro 10.6.2 Safari 4.0.4

    I can't figure out why the page is displaying like this in Safari... Any and all help would be greatly appreciated!
     

    Attached Files:

  4. skubish macrumors 68030

    skubish

    Joined:
    Feb 2, 2005
    Location:
    Ann Arbor, Michigan
    #4
    Looks fine on my iMac using Safari. I also noted they only support IE and Firefox so you should probably use Firefox. It says this right at the bottom of the page. BTW I was using 10.5.8 and Safari 4.0.3
     
  5. cmaier macrumors G3

    Joined:
    Jul 25, 2007
    Location:
    California
    #5
    Try clearing your caches and cookies.
     
  6. IPPlanMan thread starter macrumors regular

    Joined:
    Dec 25, 2009
    #6
    I did a full "reset safari" and cleared my cookies and caches too...

    I reinstalled Safari

    I even reinstalled OS X 10.6.2 from a combo update

    None of these attempts fixed the problem.

    Why is someone else not having this problem?
     
  7. IPPlanMan thread starter macrumors regular

    Joined:
    Dec 25, 2009
    #7
    UPDATE: Fixed!!!!!!!!!

    I deleted the plist file for Safari. (com.apple.Safari.plist, in your user:library:preferences folder)

    Now it works! Thanks to all who offered suggestions.
     

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