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IPPlanMan

macrumors 6502
Original poster
Anyone else here use Ally Bank in Safari?

Here's the problem:

The purple bar winds up blocking account information and looks even more out of "alignment" on the account screens once logged in. When I adjust the size using the + and - adjustments, other page elements appear wrong.

I have the most updated version of Safari (4.0.4) and OS X 10.6.2 on my iMac. (1680 X 1050)

https://secure.ally.com/allyWebClient/login.do

What could be causing this problem? How can I fix it?
 

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Looks okay to me.
 

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  • Screen shot 2009-12-25 at [Dec 25] 9.44.58 PM.png
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Web Inspector

Here's the Web Inspector... What are these errors?

I just tried the website on my laptop, and it's happening on both of my computers at my home....

iMac 10.6.2 Safari 4.0.4
Macbook Pro 10.6.2 Safari 4.0.4

I can't figure out why the page is displaying like this in Safari... Any and all help would be greatly appreciated!
 

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  • Web Inspector.jpg
    Web Inspector.jpg
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Anyone else here use Ally Bank in Safari?

Here's the problem:

The purple bar winds up blocking account information and looks even more out of "alignment" on the account screens once logged in. When I adjust the size using the + and - adjustments, other page elements appear wrong.

I have the most updated version of Safari (4.0.4) and OS X 10.6.2 on my iMac. (1680 X 1050)

https://secure.ally.com/allyWebClient/login.do

What could be causing this problem? How can I fix it?

Looks fine on my iMac using Safari. I also noted they only support IE and Firefox so you should probably use Firefox. It says this right at the bottom of the page. BTW I was using 10.5.8 and Safari 4.0.3
 
Here's the Web Inspector... What are these errors?

I just tried the website on my laptop, and it's happening on both of my computers at my home....

iMac 10.6.2 Safari 4.0.4
Macbook Pro 10.6.2 Safari 4.0.4

I can't figure out why the page is displaying like this in Safari... Any and all help would be greatly appreciated!

Try clearing your caches and cookies.
 
Try clearing your caches and cookies.

I did a full "reset safari" and cleared my cookies and caches too...

I reinstalled Safari

I even reinstalled OS X 10.6.2 from a combo update

None of these attempts fixed the problem.

Why is someone else not having this problem?
 
UPDATE: Fixed!!!!!!!!!

I deleted the plist file for Safari. (com.apple.Safari.plist, in your user:library😛references folder)

Now it works! Thanks to all who offered suggestions.
 
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