Alternate Store Issues

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Bijiont, Jun 15, 2011.

  1. Bijiont, Jun 15, 2011
    Last edited: Jun 16, 2011

    Bijiont macrumors newbie

    Sep 16, 2010
    Hello everyone,

    I seem to be having a slight issue when trying to access the Japanese iTunes store. I have two accounts created 1 for NA and another for JP as I travel so having those train schedule apps can be a life saver.

    I went to do an update on my JP account apps however when I login and try to perform an update it kicks me out stating that I must use the NA store. My JP account is tied to gmail, using a Japanese address and everything so I am not sure what the issue is. The updates have been performed over EDGE, 3G and Wifi all with the same results.

    I am on 4.3.3 with an iPhone 4 JB. The one thing which I haven't tried as of yet is to do the updates via my laptop and transfer them.

    Has anyone else ran into this issue? Is there any known issues which I wasn't able to find via google? I have never had a problem up until I updated to 4.3.3 which may be part of the problem.

    Apprecaite the help and sorry if this post comes across as noobish.

    After doing this process again I happen to notice something.

    When attempting to perform the update the pop-up asking for my password has my NA account listed when signed in under my JP account. I didn't happen to notice it before because it's just second nature now to type in the password and go on my way.

    EDIT 2
    iTunes also does not detect the new versions of the applications. Not sure what is happening as this must have just recently occurred.

    EDIT 3
    I tried to see if updates were available via iTunes however when I login to my JP account it does not pull the available updates. I am able to review my purchase history and I manually confirmed that updates are available. So far the only way I could pull the updates were via my iPad2 then sync and sync my phone up with the updated apps.

    It's very strange as again, I have not had any issues for almost a year now using the two accounts.

    Does no one else use two accounts or have seen this issue?
  2. Bijiont thread starter macrumors newbie

    Sep 16, 2010
    90 views and no replies I take that as I am on my own.

    Thanks anyways,
  3. -aggie- macrumors P6


    Jun 19, 2009
    Where bunnies are welcome.
  4. Bijiont thread starter macrumors newbie

    Sep 16, 2010
    Just wanted to give an update should anyone else see this issue.

    All accounts were activated on this machine and has been for a long time (2 years+ I think).

    The cause was actually iTunes go figure. For whatever reason iTunes would refuse to update from my JP store account even though it showed updates from it. After a clean reinstall of iTunes (removed prefs and everything) bang everything sync'd and responded as it should.

    I still have no idea what the root cause of it was but the re-install fixed it. This was a stable (recent) version of iTunes as well not beta on Mac.

    If you run into this and have tried everything else give iTune a re-install :)

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