AM has stopped streaming on my Mac

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by thedon1, Jul 19, 2015.

  1. thedon1 macrumors 6502

    Jun 26, 2010
    It seems that I can no longer play anything on my mac unless it's already been downloaded for offline play or its Beats1.

    I get no error message, it just skips though all the songs in a playlist or album but does;t play anything.

    Also, if i try to download something for offline play on the iPhone, i get an error saying "Could not download items"

    Very annoying. Anybody else having these issues?
  2. Evilpenguin macrumors newbie

    Jul 19, 2015
    I spoke to Apple support. They are having problems with some ISPs. I have Sky Broadband in the UK, that seems to be one of the problematic providers. Apple are resolving it but no time scales
  3. thedon1 thread starter macrumors 6502

    Jun 26, 2010
    Yeah i just started reading some forums and it seems i'm not the only one. I'm also on Sky broadband.

    I changed my DNS settings on the router to use Nortons DNS addresses and now it works perfectly. Worth a try.

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