Well, I was having problems with the iBook I got in December which I had posted about a few weeks ago, with kernal panic and then a bunch of freezing. End results, it had to be sent out for a repair and I think they replaced RAM and maybe the hard drive? It was hard to tell. I guess it seems to be working better now, although I haven't had a chance to use it a lot yet. It just doesn't feel like it is running as smoothly as it did up until the problems started which is a little disappointing, although it could be my imagination. I guess I'll see how it runs in time and hope the problems don't return. However, the outside casing is considerably more scratched up than it was when I first sent it out. Now, other people may not notice this, but of course I noticed it immediately because I have taken extra care to not get it scratched up and it has been in near perfect condition. Am I picky to be upset about this and want my perfect computer back to the way it was? I haven't called in about it, but I have thought about it, because it wasn't this way when I handed it over at the apple store to be sent out and I've only had it since December.