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cnixon

macrumors member
Original poster
Nov 17, 2010
52
0
Sorry for creating a thread for this, but I wasn't sure where to post.

Anyway, I just received my new Air 13 in the mail. I love it except for one small issue. Looks like when it was put together one of the bottom screws was over tightened, causing the metal around the screw to have a sunken appearance. Also, if held at the right angle, you can see where the tool the used to tighten the screw rubbed against the aluminum.

It's barely noticeable at a glance, and I don't foresee it causing any issues in the future. However, it does bother me somewhat seeing as I paid so much for it?

Am I nuts? Should I just ignore it, or possibly seek an exchange for a different unit?
 
Sorry for creating a thread for this, but I wasn't sure where to post.

Anyway, I just received my new Air 13 in the mail. I love it except for one small issue. Looks like when it was put together one of the bottom screws was over tightened, causing the metal around the screw to have a sunken appearance. Also, if held at the right angle, you can see where the tool the used to tighten the screw rubbed against the aluminum.

It's barely noticeable at a glance, and I don't foresee it causing any issues in the future. However, it does bother me somewhat seeing as I paid so much for it?

Am I nuts? Should I just ignore it, or possibly seek an exchange for a different unit?

You could be nuts (that's almost a pun right there... nuts and bolts and all things screwed). Lol.

Anyways, post up a picture or two if you can. It's hard to really tell if you're being overly-OCD, or if you truly have a good reason here. Post up how affected your Air is by this abnormality so we can all give you our most valuable opinions. :D
 
I don't think you're nuts since this is something that could affect resale----assuming you'll resell it at some point.
 
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If it bothers you, exchange it.

You paid good money for you new MBA, and you should be happy with your purchase.
 
Return it and don't feel apologetic about it. It's certainly more understandable than somebody who returns an MBA because of a Samsung or LG LCD panel without having even looked at the other type of panel but based upon internet postings decided it was less desirable.
 
I would definitely return it. You are not being too picky. You paid for it so u should have what you paid for
 
Yeah, you're paying a lot of money: you should be happy with the machine. You never know if that over tightening might cause an as yet undetected issue (I doubt it, but it would bug me).
 
Am I bieng to pickey? (MacBook Air Flaw?)

bieng? pickey?






Well if I was being picky I'd have to point that out..... ;)
 
I dont care how small how little or at what angle I have to hold it to see. If its not 100% perfect no matter how small I am taking it back. Unless it got dat der samsung in it.. :D
 
I wonder if he doesn't take it back, if a genius will try to say that he opened it and violated the warranty if he has to take it in for an applecare authorized repair.

Looks like apple needs to talk with the manufacturer about upping the ramen ration at the factory...


...or the worker who made it has sunk all of his savings into buying the American Government's debt and thought he was about to get royally screwed.
 
Return it for sure. My 11" Air made a clicking noise (like the trackpad was being pressed when I grabbed it while closed. I thought it was weird so I did an exchange with Amazon, who overnighted me a replacement. The new one is great. :D

I used SuperDuper to clone the drive on my defective 11". Saved me a lot of time in setting up the replacement.
 
got it too on two screws..no biggie..no other marks....just the two in the middle of the back screws, I guess for hinging. Too many other things good going on for me to return it.... just me...:)
 
I don't think you are picky. I think you are paranoid.

Return and get a new model.
 
Now I have a 5-7mm scratch to the right of my keyboard - viewable from directly above only. I'm pretty much sure it won't have been me who has caused it (if it was on the outside, I'd presume it might have been me!).

Exchanging a MBA for this - PICKY?!
 
Now I have a 5-7mm scratch to the right of my keyboard - viewable from directly above only. I'm pretty much sure it won't have been me who has caused it (if it was on the outside, I'd presume it might have been me!).

Exchanging a MBA for this - PICKY?!

Scratch on the near the keyboard... yeah I'd return it. It's one of the most seen places on the laptop so resale value COULD be lowered. Some buyers don't care, but some do. Just FYI.
 
I don't think you are being too picky, i would return it otherwise you will always be bothered by it as it might not give you a peace of mind knowing that flaw exists
 
I can't actually see it when sitting back and using the laptop, but was giving it a once over checking it for anything and noticed it right slap bang between the backspace and usb port. Will they exchange it or will I have to use my 14 day return window?
 
I don't get it? A minor flaw like this is never going to compare to the scratches you'll get from a few weeks of use.

-KJ
 
Asking this board if you're being too picky is like asking the drunk next to you at the bar at 10 AM if he thinks you have a drinking problem...
 
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