Am I crazy or AT&T can't do math?

[Obscurelight]

anyways this is what went down.

Before the launch of the 4S my early upgrade option was going to cost me $450 to buy the new 4S. I got my iPhone 4 on launch day and at the time my ETF is supposedly $165 which is the smartphone formula of $325-$10*months. 16 months since launch so 325-160=165.

Anyways instead of paying for the early upgrade I just ended up porting my number over to Verizon. I just got my final bill from AT&T today and I was only charged $90 for ETF 😱

 

[Rolvag]

I vote crazy....

 

[FreakinEurekan]

Sounds like they charged you under the old ETF policy (same as the current non-Smartphone policy, $150 minus $4/month).

 

[joeshmo2010]

You only pay $165 minus $5 for each month you stay in good standing on your contract. So 165 minus 15 months at $5 each equals $90

 

[abijnk]

The more important question is why you are concerned about it instead of taking the money and running?

EDIT:
For the poster above me, the math works like this:

ETF with new/upgraded contract on the iPhone 4 was $325. It has been 16 month since the launch, so subtract $10 each month, or $160, so the OPs ETF at the present time should have been $165. The OP was poorly worded.

 

[FreakinEurekan]

You only pay $165 minus $5 for each month you stay in good standing on your contract. So 165 minus 15 months at $5 each equals $90

None of AT&T's ETF policies are $165/5. They have a $150/$4 policy for dumbphones, and $325/$10 for smartphones.

http://www.wireless.att.com/learn/articles-resources/early-term-fees.jsp

 

[i hate phones]

my ETF is only 90 too. they mistakingly put us on the dumb phone ETF system. be happy 🙂

 

[jekyoo]

This maybe a glitch because that was the ETF for one of my lines also. My friend and I switched to AT&T, got the 4 on launch day (we're on a family plan together though) and his ETF is $90 while mine is $165. He isn't the primary account either. I was going to ask AT&T about it so my ETF can be $90 also but I didn't want them to catch the glitch and readjust his.

 

[bls8195]

I do think at this point, I would just pay the $90 and be happy, screw AT&T at this point.

 

[Obscurelight]

lol not saying that I'm not happy with more money in my pocket but it just seems a bit funny to me

 

[Applejuiced]

anyways this is what went down. Before the launch of the 4S my early upgrade option was going to cost me $450 to buy the new 4S. I got my iPhone 4 on launch day and at the time my ETF is supposedly $165. Anyways instead of paying for the early upgrade I just ended up porting my number over to Verizon. I just got my final bill from AT&T today and I was only charged $90 for ETF 😱

You should call them up and complain and demand to be charged the $165😀

 

[joeshmo2010]

None of AT&T's ETF policies are $165/5. They have a $150/$4 policy for dumbphones, and $325/$10 for smartphones.

http://www.wireless.att.com/learn/articles-resources/early-term-fees.jsp

That was the old policy before the iPhone 4 launched.

 

[Obscurelight]

You should call them up and complain and demand to be charged the $165😀

Right. I'll get right on it 😀

 

[Applejuiced]

Right. I'll get right on it 😀

What a nice customer, wish there was more like you😀