I own a mid-2011 iMac purchased in May of 2012, so a little over two years ownership now. I bought AppleCare for it at the same time and it's a good thing I did. This system so far has needed 3 on-site service visits at which time the following parts were replaced: LCD panel twice (due to damage from heat) Glass panel twice (due to damage from heat) 6970m GPU replaced due to known defect (kept overheating and shutting itself off) 3 Fans replaced due to continuing issues with heat damage DVD drive failed and was replaced Currently, the display is now becoming discolored yet again along bottom edge so far and while the hard disk SMART reports verified, checking the disk with disk utility halted with red error messages and a pop up window telling me to reboot with CMD + R and run disk utility to fix the disk. I was checking because after all this damage from heat I was concerned about what state the hard disk might be in. I did repair permissions first and there many that were wrong. So those are fixed now. When I reboot with CMD + R, I am greeted by a window and audio telling me to press return for English language. I press return and wait... for a long time. Nothing happens. I reboot and try it again. I wait 15 minutes. Nothing. I try a couple more times and no joy. It hangs every time and there is no disk access sound so I know it is doing zero after that long. Maybe that partition is damaged. Who knows? I know I've had enough at this point. I am calling AppleCare and when I recount all these issues and inform them I need on-site service yet again for the same problem, I am thinking I should just ask for a new iMac. I think at this point it is a reasonable request. What say ye? Do you agree I ought to get a new one at this point? I've heard that after some number of times they'll do this. I don't want this computer to run out of warranty and keep melting itself. By the way, I have central air. It is never warmer than 72 degrees in here. I switched from the PC world and paid a premium for Apple stuff that should "just work." That isn't what I've gotten here. That's for sure. I love OS X and I'd love my iMac too if it didn't keep breaking and melting itself.