I have two questions here that haven't seemed to be answered that I am still confused about. On its face, this deal is a no-brainer for me. The chance to get $1000 off when I trade in my XS Max, when Apple will only give me $320 off sounds great. I also understand the 36-month term requirements, but since I plan to keep it for a long time it isn't that big of a deal.
My first issue has to do with the carrier lock-in. Yes, this requires me to be on AT&T, and I understand that this means the phone is locked for AT&T. What I cannot figure out, even after talking to support, is if this means my phone will still be locked to AT&T after the 36-month term is over OR if I pay it off earlier. I plan on getting married soon and my fiance and I will likely join phone plans and may switch to Verizon. If that is the case, I may be in 18-24 months looking to pay off the balance (losing some credits, obviously) and switch carriers. Does anyone know if this "lock" on my phone will persist even if I pay off all contractual obligations?
Additionally, if I were to pay off the phone early, say, after 24 months, the contract only states that I will lose the "remaining credits." Does this mean that I will keep the approximately $650 in credits that I would have received at that point, so I only have to pay 1/3 the true value of the phone?
Thanks to anyone who can help! If my concerns are addressed, I will be doing this promo, because an additional $700 in value is too good to beat, even with the headache that is AT&T.