So I placed two orders (total of three packages) by Apple's deadline to receive everything by Christmas but now it seems like that will not happen because of their shipping partner, FedEx. One package has been sitting in the local FedEx facility for the past day and a half, because apparently FedEx doesn't know how to put it on a truck and deliver it. Another package went missing in FedEx's system for 35 hours according to its tracking system. Let's see if they can deliver it by the estimated time of 4:30 PM PST Christmas Eve. And the last package has been missing in FedEx's system for 36 hours and when I contacted FedEx about the package they would not put a trace on it. I have spoke to five different customer service reps since yesterday and have received a different explanation each time. This is just ridiculous. I wish Apple would allow people to choose their delivery method. Addition: Okay after reading this it sounds like I don't understand that the weather is impacting service, but for FedEx to sit on packages locally and at its Memphis hub is unbelievable. I have spoken with five different customer service reps and received five different stories. But the kicker is the fact that an order I placed with Amazon is being shipped with UPS and I expect it to be delivered tomorrow since I have seen UPS trucks drive by my house, yet FedEx has stated that they can't get out on the roads??? I even spoke to an Apple rep who apologized and stated that she was aware of the issues with FedEx.