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It's been two days since I paid for an album that I have been unable to download. I emailed Amazon 3 times with not even one single response. These guys really suck. I will not be using this service further. They just proved why they are going to be inferior.
 
It's been two days since I paid for an album that I have been unable to download. I emailed Amazon 3 times with not even one single response. These guys really suck. I will not be using this service further. They just proved why they are going to be inferior.

Hmmm...and the service felt idiot-proof to me. Worked just fine for me. Did you try to download the album BEFORE getting the download helper or something?
 
I just used Amazon to download Motorhead's 70 song boxset for 15.98. Not even available in iTunes and the box set cost 60 dollars new/40 used. Nice! Keep up with the stores, I'm going to the best quality at the best price. I only buy in iTunes when I have to. eMusic all the way.
 
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