Amazon Prime Help

[FPP777]

I have a Gen 4 running 11.2.1. Speedtest on my Apple TV shows Ping 10. Down 80 Up 80.

When launching the Amazon app to video, I get a response that there is “Internet Connectivity Problem”. Every other streaming app works fine. I checked Amazon video help and nothing there.

Any suggestions?

 

[mallbritton]

Here's another thread discussing this: (Amazon Prime Video) Can Someone Help Me Figure Out Where the Problem Lies

Perhaps a problem on Amazon's end?

 

[FPP777]

Thanks