Amazon Video on Mojave.

Discussion in 'macOS Mojave (10.14)' started by mrdunderhead, May 4, 2019.

  1. mrdunderhead macrumors member

    mrdunderhead

    Joined:
    Jun 14, 2015
    #1
    Use firefox and install silverlight then go to amazon.com your videos and click play and enjoy.

    Silverlight isn't compatible with Mojave's Version of safari and will give a error message of unsupported plugin.
     
  2. fisherking macrumors 604

    fisherking

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    ny somewhere
    #2
    or you can just open safari and watch; works here (on both my macs); silverlight is not required.
     
  3. mrdunderhead thread starter macrumors member

    mrdunderhead

    Joined:
    Jun 14, 2015
    #3
    Tried fisher king every time you try to load a video from amazon video using safari the latest version of safari displays plugin not supported and locks out the video
    --- Post Merged, May 5, 2019 ---
    this is exactly what it does.
     

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  4. fisherking macrumors 604

    fisherking

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    ny somewhere
    #4
    you mean, every time YOU load a video. this is not a mojave issue, but something you personally are experiencing.

    are you running OS 0.14.4? anyway, try uninstalling silverlight, and rebooting. it works here (and has for a long time) and i've not installed silverlight.

    if nothing works, make sure silverlight is, at least, up-to-date: https://www.microsoft.com/getsilverlight/get-started/install/default

    but again, works on my macs without it.
     
  5. mollyc macrumors 68000

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    Aug 18, 2016
    #5
    I just bought a new MBA yesterday running Mojave and I can open/watch Amazon videos.
     
  6. FredT2 macrumors 6502a

    Joined:
    Mar 18, 2009
    #6
    My brother had that problem, but I don't remember what he did to fix it. He was running on an older iMac, so maybe that was the problem. Anyway I do not have Silverlight installed on my Mac and Amazon video plays fine in Safari, Chrome, and Firefox.
     
  7. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #7
    Silverlight has been dead for years now. It’s not compatible with “The Internet”!
     
  8. fisherking macrumors 604

    fisherking

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    #8
    as i said, uninstall it, reboot, try amazon... which should work if silverlight is not trying to get in there, and do... nothing (but not play video)...
     
  9. flowrider macrumors 603

    flowrider

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    Nov 23, 2012
    #9
    I'm on a cMP 5,1 running High Sierra and can not watch Amazon videos (Acorn) on Safari. Using Firefox fixes the issue.

    Lou
     
  10. fisherking macrumors 604

    fisherking

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    #10
    which mac is that exactly? and what's acorn? anyway, perhaps some hardware issue? (ie graphics card on some macs?)...
     
  11. fisherking macrumors 604

    fisherking

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    #12
  12. flowrider macrumors 603

    flowrider

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    #13
    ^^^^Don't think so. OP is having the same issue.

    Lou
     
  13. fisherking macrumors 604

    fisherking

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    #14
    right, but there are other posts on this same thread (including mine) that are not having this issue. so it's not universal, and suggests something else. up to you whether you want to deal with it, or ignore the facts.
     
  14. flowrider macrumors 603

    flowrider

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    Nov 23, 2012
    #15
    ^^^^Look fella - I only posted to ratify the OPs post. I have had the issue for some time, and rather than run and post about it, I checked Google after experiencing the issue. It appears that some folks have it and some don't. Nobody has run it to ground.

    Rather than spend any more time troubleshooting it, I just use Firefox. It works and that's that. This will be my last post to this thread. I really don't have the time or inclination to argue.

    Lou
     
  15. crjackson2134, May 6, 2019
    Last edited: May 6, 2019

    crjackson2134 macrumors 601

    crjackson2134

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    Location:
    Charlotte, NC
    #16
    Safari used to work just fine for prime video, with Microsoft’s Silverlight extension plugin installed. However, Apple updated Safari in such a way the that Silverlight can not be utilized.

    The real problem is due to the inability to decode DRM video. Newer mac’s Have Intel’s Quick Sync technology (built into the cpu). Some machines don’t have a Quick Sync enabled CPU (cMP), and require a DRM Management tool in order to decode the video. That tool was Silverlight for the Safari browser, but Apple killed it. Decoding plug-ins will work on Firefox and other browsers that support Silverlight. Firefox is my goto for watching protected streaming services. Apple Safari is the problem. Apple could have let it continue working on machines the don’t have Quick Sync.
    --- Post Merged, May 6, 2019 ---
    That’s only because YOUR particular machine has Quick Sync enabled CPU.
    --- Post Merged, May 6, 2019 ---
    And those people have Quick Sync enabled systems.
     
  16. fisherking macrumors 604

    fisherking

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    #17
    or, conversely, it's because some machines don't have a quick sync enabled CPU. but thanks for the information; more useful than abstract arguing...
     
  17. crjackson2134 macrumors 601

    crjackson2134

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    #18
    Silverlight works perfectly fine regardless of development status.
     
  18. flowrider macrumors 603

    flowrider

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18 May 4, 2019