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Amazon Video on Mojave.

mrdunderhead

mrdunderhead

macrumors member
Original poster
Jun 14, 2015
49
17
Use firefox and install silverlight then go to amazon.com your videos and click play and enjoy.

Silverlight isn't compatible with Mojave's Version of safari and will give a error message of unsupported plugin.
 
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fisherking said:
or you can just open safari and watch; works here (on both my macs); silverlight is not required.
Click to expand...

Tried fisher king every time you try to load a video from amazon video using safari the latest version of safari displays plugin not supported and locks out the video
[doublepost=1557062998][/doublepost]this is exactly what it does.
 

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you mean, every time YOU load a video. this is not a mojave issue, but something you personally are experiencing.

are you running OS 0.14.4? anyway, try uninstalling silverlight, and rebooting. it works here (and has for a long time) and i've not installed silverlight.

if nothing works, make sure silverlight is, at least, up-to-date: https://www.microsoft.com/getsilverlight/get-started/install/default

but again, works on my macs without it.
 
I just bought a new MBA yesterday running Mojave and I can open/watch Amazon videos.
 
mrdunderhead said:
Tried fisher king every time you try to load a video from amazon video using safari the latest version of safari displays plugin not supported and locks out the video
[doublepost=1557062998][/doublepost]this is exactly what it does.
Click to expand...
My brother had that problem, but I don't remember what he did to fix it. He was running on an older iMac, so maybe that was the problem. Anyway I do not have Silverlight installed on my Mac and Amazon video plays fine in Safari, Chrome, and Firefox.
 
as i said, uninstall it, reboot, try amazon... which should work if silverlight is not trying to get in there, and do... nothing (but not play video)...
 
I'm on a cMP 5,1 running High Sierra and can not watch Amazon videos (Acorn) on Safari. Using Firefox fixes the issue.

Lou
 
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flowrider said:
^^^^Don't think so. OP is having the same issue.

Lou
Click to expand...

right, but there are other posts on this same thread (including mine) that are not having this issue. so it's not universal, and suggests something else. up to you whether you want to deal with it, or ignore the facts.
 
^^^^Look fella - I only posted to ratify the OPs post. I have had the issue for some time, and rather than run and post about it, I checked Google after experiencing the issue. It appears that some folks have it and some don't. Nobody has run it to ground.

Rather than spend any more time troubleshooting it, I just use Firefox. It works and that's that. This will be my last post to this thread. I really don't have the time or inclination to argue.

Lou
 
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Safari used to work just fine for prime video, with Microsoft’s Silverlight extension plugin installed. However, Apple updated Safari in such a way the that Silverlight can not be utilized.

The real problem is due to the inability to decode DRM video. Newer mac’s Have Intel’s Quick Sync technology (built into the cpu). Some machines don’t have a Quick Sync enabled CPU (cMP), and require a DRM Management tool in order to decode the video. That tool was Silverlight for the Safari browser, but Apple killed it. Decoding plug-ins will work on Firefox and other browsers that support Silverlight. Firefox is my goto for watching protected streaming services. Apple Safari is the problem. Apple could have let it continue working on machines the don’t have Quick Sync.
[doublepost=1557206239][/doublepost]
fisherking said:
right, but there are other posts on this same thread (including mine) that are not having this issue. so it's not universal, and suggests something else. up to you whether you want to deal with it, or ignore the facts.
Click to expand...

That’s only because YOUR particular machine has Quick Sync enabled CPU.
[doublepost=1557206319][/doublepost]
fisherking said:
you've read the posts above? lots of people are watching amazon videos in safari. so, it's not the browser, and if you're sure it's not the machine... it's something else.
Click to expand...

And those people have Quick Sync enabled systems.
 
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crjackson2134 said:
Safari used to work just fine for prime video, with Microsoft’s Silverlight extension plugin installed. However, Apple updated Safari in such a way the that Silverlight can not be utilized.

The real problem is due to the inability to decode DRM video. Newer mac’s Have Intel’s Quick Sync technology (built into the cpu). Some machines don’t have a Quick Sync enabled CPU (cMP), and require a DRM Management tool in order to decode the video. That tool was Silverlight for the Safari browser, but Apple killed it. Decoding plug-ins will work on Firefox and other browsers that support Silverlight. Firefox is my goto for watching protected streaming services. Apple Safari is the problem. Apple could have let it continue working on machines the don’t have Quick Sync.
[doublepost=1557206239][/doublepost]

That’s only because YOUR particular machine has Quick Sync enabled CPU.
Click to expand...

or, conversely, it's because some machines don't have a quick sync enabled CPU. but thanks for the information; more useful than abstract arguing...
 
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