American Express Card Apple Pay/Watch cancellations?

Discussion in 'Apple Watch' started by jbizzybeetle, May 27, 2015.

  1. jbizzybeetle, May 27, 2015
    Last edited: May 27, 2015

    jbizzybeetle macrumors 6502a

    Mar 9, 2015
    On phone/hold with Apple re: American Express notifying me the card is removed from Apple Watch, no longer will use my AE card via Apple Pay because, AE rep says, "Apple changed something yesterday."

    Apparently still fine on iPhone.

    The AE email came just before midnight Tuesday. Saw this a.m. and called AE. They confirmed as stated above "Apple did something yesterday."

    Still on hold with Apple.

    off hold with Apple, awaiting callback, rep knows nothing but is checking :)
    back when I know something. maybe reload issue after 1.0.1 update.

    edit: Rep called back to confirm I wasn't using an AE Corporate Platinum (I wish!). Nope, just an average rewards card totally accepted before May 27 (I've had the watch since 4/24.)
    Awaiting another callback.
  2. GrumpyMom macrumors 604


    Sep 11, 2014
    Keep us posted. I've got an AE card on Apple Pay on iPhone. I had not gotten around to setting up Apple Pay on my watch yet and neither has my husband.
  3. sbuntin macrumors regular


    Aug 2, 2011
    Portland OR
    I have an AmEx premiere rewards gold card on my phone. So far, so good. I'd add it to the watch to test, but I don't have the card handy.
  4. Sfau03 macrumors newbie

    May 11, 2015
    Just used Amex on watch to get a salad at McDonald's (damn this fitness app).. Worked fine
  5. jbizzybeetle thread starter macrumors 6502a

    Mar 9, 2015
    Hopefully just a silly goof on Amex part. Hope no one else gets Amex email as I described in OP.

    Next time I'm in a Walgreen's I'll see if still works despite goofy email.

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4 May 27, 2015