AMEX / Discover Users & Extended Warranty?

[webworks415]

So I am weighing my options since I have a $50 gift card that I could use for Apple Care+, but then I remembered that American Express and Discover extend warranty for one year.

Does anyone have experience with this for Apple products, and know how it works? Can you just bring in your AMEX/Discover statement and have Apple handle repairs/replacement or do you go through the card company?

I also like that they cover damage/theft and even returns for 90 days after purchase, so that is another perk. You might consider signing up for one if you don't already. An Apple rep said it was okay to change billing choice over the phone before the Watch ships.

 

[Ajones330]

So I am weighing my options since I have a $50 gift card that I could use for Apple Care+, but then I remembered that American Express and Discover extend warranty for one year.

Does anyone have experience with this for Apple products, and know how it works? Can you just bring in your AMEX/Discover statement and have Apple handle repairs/replacement or do you go through the card company?

I also like that they cover damage/theft and even returns for 90 days after purchase, so that is another perk. You might consider signing up for one if you don't already. An Apple rep said it was okay to change billing choice over the phone before the Watch ships.

I'm kinda wondering how this will work with Amex, main reason I paid with it...

 

[JayLenochiniMac]

You call Amex to file a claim over the phone (no paperwork required), pay the out of warranty replacement cost, and once approved, Amex will reimburse you up to the price you paid + tax in the next billing cycle. You can even get it replaced and file a claim after the fact.

Do not use a gift card. The entire cost of the unit must be charged to the Amex card.

Bonus: Charging both the unit and AC+ will mirror the standard one year warranty at the end of AC+, giving you three years worth of warranty protection (no accidental damage coverage in the third year though).

 

[webworks415]

You call Amex to file a claim over the phone (no paperwork required), pay the out of warranty replacement cost, and once approved, Amex will reimburse you up to the price you pay in the next billing cycle. You can even get it replaced and file a claim after the fact.

Do not use a gift card. The entire cost of the unit must be charged to the Amex card.

I thought of that, thank you for the heads up. I might just use the gift card to get another band then.

 

[Quahog]

As someone else said, the entire purchase must be made with the card, you can't partially pay with the gift card. Most credit cards offer this benefit, but if you ever have to make a claim be very careful to fully read the terms and conditions, and whey will ask questions, be sure to answer the questions truthfully, but don't say anything that makes the claim ineligible under the terms.

I tried to make a claim on child's toy once... they (Discover) wouldn't cover it because the manufacturer warranty was in place, but the manufacturer was impossible to deal with. (Of course, Apple handles warranty much better than most companies)

 

[JayLenochiniMac]

I tried to make a claim on child's toy once... they (Discover) wouldn't cover it because the manufacturer warranty was in place, but the manufacturer was impossible to deal with. (Of course, Apple handles warranty much better than most companies)

It of course has to be after the original warranty expires. If it's about to expire and the manufacturer is too much of a hassle just wait until it's over before filing a claim.